DeltaDiamond001
<font color=red>DISaholic<br><font color=royalblue
- Joined
- Nov 20, 2011
- Messages
- 368
A few years ago, I was having lunch at a local restaurant and found this giant, multicolored bug (like something from a foreign country) in my chicken Caesar salad. The worst part; it was alive and crawling around... 
Needless to say, I brought it to our server's attention. The manager came out and was SO apologetic. Our meal was not only fully comped, but he also gave us a $50 gift certificate for a future visit.
We've been to this restaurant many times since and have never had a problem. I feel that the way this issue was handled was top notch, and unless both the food and service is exceptionally poor, I do not write off places completely.

Needless to say, I brought it to our server's attention. The manager came out and was SO apologetic. Our meal was not only fully comped, but he also gave us a $50 gift certificate for a future visit.
We've been to this restaurant many times since and have never had a problem. I feel that the way this issue was handled was top notch, and unless both the food and service is exceptionally poor, I do not write off places completely.