I don't know that ins and outs of how Disney manages the guides, but based on our experience if you have a guide that you like and have worked with, I would stick with them because you know that they will provide good service. Our guide had moved on, so when we added on at VGF last month we were assigned a guide who was onsite. Worst experience ever. I won't bother with a long string of details but the short version is that this guide messed up the contract (despite several questions and checkpoints of clarification by us) to the point that we have spent three weeks and several iterations of the contract (including multiple calls with sales leaders etc.) trying to straighten out the botched contract. As one leader put it quite frankly: "this is a cash deal, it doesn't get any simpler for us in terms of paperwork." Exactly. I have requested this guide be removed from our file and shared a rare cast un-compliment. We have already been assigned a new guide who reached out and seems good and attentive. So for us, if we have a good guide who provides good and accurate service, we would not switch.