Another Thunder Mt. Crash

[dcentity2000]

Safety from human error? From a dodgy software core?

"The best made plans of mice and men..."

You could hire more and more staff to watch over, you could micromanage every tiny detail of the ride. But in the end you could very easily end up draining your resources for very little in the way of improvement, adversely damaging other parts of your company - maybe another ride's safety could suffer? This needs a lot of thinking about.



Rich::

 

[Uncleromulus]

Brings to mind that old saying:

"People might not do what you EXpect, but they'll usually do what you INspect".

 

[WDSearcher]

Originally posted by lightningcoach
How about training affecting ride performance? I heard that Disney has taken training programs that usually lasted 2-4 days and dropped them down to 4 hours. I also heard that only the group that was involved in the fatal accident was sent to retraining and not ALL the maintanence and ride operators that run Big Thunder Railroad.

Unless you can quote a source on that more reliable than "I heard," I'd be hard-pressed to believe that the only CMs that went through any retraining were the ones involved in that particular accident. Disney knew the eyes of the world would be on them when BTMR re-opened and I would bet that everyone who ever had or ever would work on that attraction went through safety, emergency and basic training classes.

And the training programs that "usually lasted 2-4 days" were the basic orientation programs. They're now either half-day or full day classes. You're not learning job-specific stuff during those classes, you're learning general Disney policies (guest service, etc) and about the Disney history. That's the stuff you do BEFORE you hit your own job location.

 

[dcentity2000]

Any negligence on behalf of Disney in training the staff is grave and awful. However, such negligence would get picked up in an inspection... unless the inspectors had been negligent, which is worse. And if all of the inspectors were negligent, that implies that their training was negligent, which is far, far worse...



Rich::