Just returned from 10 nights at the Poly
Cast: Me, DW, DD4, DD7mos, and the in-laws
Took the Magical Express. It took about 1.5 hours to get to the resort. We got there at 10:30am.
We had 2 garden view rooms reserved using the 40% off offer (phooey on free dining!). We had requested connecting rooms, 1st or 3rd floor Samoa or Fiji, poolside.
We were assigned connecting rooms on the very far end of Tahiti on the 2nd floor. Bummer. I asked if there was anything closer to the action. After a few minutes, the CM came back and said she could give us 2 rooms, not connecting, but adjoining, on the far end of Aerotora, lagoon side. So we say that sounds goodwell gladly trade the connecting rooms for the view and the proximity to the GCH (and more importantly to the drink refills!).
The rooms werent ready yet, so we went and had lunch at Captain Cooks. After lunch, the rooms were ready so we get the room numbers and head over. It turns out that our rooms were at the complete opposite end of the longhouse and on the garden/monorail side, not the lagoon side as we had been told. We didnt complain though because it was what we paid for, and it was even closer to the GCH.
We were at the very end on the 1st floor right across from the sliding door for the entrance. It appears that entering or exiting the longhouse is cause for yelling, but it never woke us up, it was just annoying.
We were there when they switched the towels. That was nice, the new ones were definitely an improvement. The shower is perfect if youre 54 or underthe shower heads are extremely low.
The room size was nice. DD4 slept on the day bed. It was also cool to have HDTV, though they should tell you how to get there and what the channels are. We had to figure it on our own. I had to reprogram the in-laws TV for theirs to get the HD channels.
The room itself was in pretty rough condition. The walls were scratched up, cracked and peeling all over.
It took 4 days to get an Aloha from a CM.
Housekeeping was adequate and not very friendly. A lot of scowling. No turn down service.
We won a newspaper on one of the days (just 1 of the 7 weekdays we were there). It was just sitting outside our door (LOL).
Bus transportation was mostly 10 minute or less waits. One time we did sit there for over 40 minutes and did not see a single bus to anywhere. A lot of the people were pretty upset, but that was an exception. Monorail travel was mostly smooth, but there was some training going on. On one of the trips on the resort monorail the driver would stop every time the express was approaching. It was pretty funny.
We had dinner at both Kona and Ohana. We thought the food at both was excellent, especially the bread pudding at Ohana! Our server at Ohana was absolutely terrible though. She had 4 tables that night and we saw her a grand total of 3 times! I had to run down floor manager to get drink refills. She was extremely rude to us when she did bother to stop by. When she brought us the bill, she asked for our cards so she could take it off our dining plan. You should have seen the look on her face when we told her we werent on the dining plan. She knew she was in trouble at that point. Every meal thereafter we made certain we told them from the start that we were NOT on the dining plan.
And one last thing that I couldn't quite put my finger on, and I'm sure this will sound strange, but it sure seemed that there were a lot of people staying there that were paying at lot less than we were, and we were on the 40% off code.
If you made it this far, Im happy to answer any questions!
Cast: Me, DW, DD4, DD7mos, and the in-laws
Took the Magical Express. It took about 1.5 hours to get to the resort. We got there at 10:30am.
We had 2 garden view rooms reserved using the 40% off offer (phooey on free dining!). We had requested connecting rooms, 1st or 3rd floor Samoa or Fiji, poolside.
We were assigned connecting rooms on the very far end of Tahiti on the 2nd floor. Bummer. I asked if there was anything closer to the action. After a few minutes, the CM came back and said she could give us 2 rooms, not connecting, but adjoining, on the far end of Aerotora, lagoon side. So we say that sounds goodwell gladly trade the connecting rooms for the view and the proximity to the GCH (and more importantly to the drink refills!).
The rooms werent ready yet, so we went and had lunch at Captain Cooks. After lunch, the rooms were ready so we get the room numbers and head over. It turns out that our rooms were at the complete opposite end of the longhouse and on the garden/monorail side, not the lagoon side as we had been told. We didnt complain though because it was what we paid for, and it was even closer to the GCH.
We were at the very end on the 1st floor right across from the sliding door for the entrance. It appears that entering or exiting the longhouse is cause for yelling, but it never woke us up, it was just annoying.
We were there when they switched the towels. That was nice, the new ones were definitely an improvement. The shower is perfect if youre 54 or underthe shower heads are extremely low.
The room size was nice. DD4 slept on the day bed. It was also cool to have HDTV, though they should tell you how to get there and what the channels are. We had to figure it on our own. I had to reprogram the in-laws TV for theirs to get the HD channels.
The room itself was in pretty rough condition. The walls were scratched up, cracked and peeling all over.
It took 4 days to get an Aloha from a CM.
Housekeeping was adequate and not very friendly. A lot of scowling. No turn down service.
We won a newspaper on one of the days (just 1 of the 7 weekdays we were there). It was just sitting outside our door (LOL).
Bus transportation was mostly 10 minute or less waits. One time we did sit there for over 40 minutes and did not see a single bus to anywhere. A lot of the people were pretty upset, but that was an exception. Monorail travel was mostly smooth, but there was some training going on. On one of the trips on the resort monorail the driver would stop every time the express was approaching. It was pretty funny.
We had dinner at both Kona and Ohana. We thought the food at both was excellent, especially the bread pudding at Ohana! Our server at Ohana was absolutely terrible though. She had 4 tables that night and we saw her a grand total of 3 times! I had to run down floor manager to get drink refills. She was extremely rude to us when she did bother to stop by. When she brought us the bill, she asked for our cards so she could take it off our dining plan. You should have seen the look on her face when we told her we werent on the dining plan. She knew she was in trouble at that point. Every meal thereafter we made certain we told them from the start that we were NOT on the dining plan.
And one last thing that I couldn't quite put my finger on, and I'm sure this will sound strange, but it sure seemed that there were a lot of people staying there that were paying at lot less than we were, and we were on the 40% off code.
If you made it this far, Im happy to answer any questions!
. the only question I have is how was the pool and captain cooks? Were they crowded?
