Annual Pass server down?

[tcherjen]

We have decided to renew our pass. I want to do it before the price increase, I go through everything and when it goes to submit my payment it tells me the server is down. Anyone else having any problems?

 

[Robo]

We have decided to renew our pass. I want to do it before the price increase, I go through everything and when it goes to submit my payment it tells me the server is down. Anyone else having any problems?

Could be.

You should be just fine beating the price increase as it very likely will not take effect until as early as this coming Sunday.

 

[Robo]

Could be.
You should be just fine beating the price increase as it very likely will not take effect until as early as this coming Sunday.

Another possible choice is to CALL Disney and renew over the phone.

 

[tcherjen]

I would love to call, but I didn't think I could do payments by calling. I will keep trying.

 

[kmb584]

Yes, but not right now. I went through the same thing when I renewed our APs in October. I wasn't in a rush to do it so I tried renewing online for 3 days in a row, multiple times each day, and each time I received a server error. In the end I wound up calling to renew them. That was crazy in its own right as when I linked the confirmation numbers all of the passes (mine, daughter's, grandmother's) were assigned to me and the system wouldn't let me reassign them. I spent an hour on the phone with IT getting it straightened out.

 

[tcherjen]

Yes, but not right now. I went through the same thing when I renewed our APs in October. I wasn't in a rush to do it so I tried renewing online for 3 days in a row, multiple times each day, and each time I received a server error. In the end I wound up calling to renew them. That was crazy in its own right as when I linked the confirmation numbers all of the passes (mine, daughter's, grandmother's) were assigned to me and the system wouldn't let me reassign them. I spent an hour on the phone with IT getting it straightened out.

We you able to call and be on the monthly payments? Or did you have to pay it all upfront?

 

[kmb584]

We you able to call and be on the monthly payments? Or did you have to pay it all upfront?

All upfront. We're not FL residents.

 

[tcherjen]

Finally able to do it!