- Joined
- Oct 27, 2011
- Messages
- 24,745
I think situations like yours may be handled on a case-by-case basis. You certainly have a valid argument that you made plans for Columbus Day weekend and bought your son a ticket which was valid for those dates. I have heard Guest Relations may give comp tickets for the blacked-out dates if you already had a trip booked. This may need to be dealt with in-person as it seems the phone CMs are somewhat limited in what they can do but onsite CMs have more ability to make accommodations. Good luck!I know this is older, but just wanted to see if anyone has went the past few weeks and was able to keep their Silver or Gold pass that was bought before the 8th and was bought online, not a certificate.