So, I just can't wrap my head around this same-day FP+ kiosk business (or even using an app) for AK. The number of CMs that will be needed to work with every guest is staggering. I can see the test with limited number of guests at EPCOT, because that should allow them to see how long it will take to get a new guest "up and running" in the real world.
But to unleash this at AK and remove/cover the FP machines on a day with morning EMH and high crowd levels? Holy Insanity, Batman!
Trying to compare the amount of time it takes to get FP-s for a group of four with setting them up for FP+s, I can't even comprehend the difference. Whenever choice is added to the equation, the time to process goes up. Adding in data entry AND choice? Nightmare and a half.
We have season passes to a local theme park. Their system is pretty bad, and on your first visit each year, you have to get your new passes at the "pass processing center." There are two lines, one for those that have pre-entered their name, address, etc, and another for people who are starting from scratch. The line at park opening early in the season will stretch longer than any line I've seen at WDW. I know people who've waited 2-3 hours to activate their season passes. And none of them are trying to plan out when in the season they might want to come back, if someone in their group is only going to do certain things, what time they might have dining reservations, etc. My head is pounding trying to think about this.
Even if they try to give people instructions to use the app, the lines at GR are going to be atrocious. I'm sure many new guests will have tons of questions, if they can even get the app to work.
If this is going to be as bad as I envision for these new guests, I can only imagine that riding SB would be a better option than spending all that time at a kiosk trying to schedule FP+s.
Happy Holidays from WDW...or not.