I thought long and hard about replying to this thread because I don't want to be a "downer", but I decided I would reply and do it as gently as possible. We will be at Disney 2/8 - 2/14. I called regarding our reserved pool view room. While I was told they would upgrade me to a savannah view if they could, unfortunately they can't because there aren't any available. I also politely asked if we would be refunded any money because we technically aren't getting a pool view room and she told me that no, Disney is not offering any monetary compensation. That said, I'm holding out hope that the pool will be completed either before or early in our visit, or that at check in a savannah view is available. At any rate, there isn't anything I can do about it and have to learn not to obsess about every little thing I read on this message board. One person's experience, or even a number of people's experiences, doesn't mean I'll have the same experience - good or bad.