AKL change to Poly -- good surprise or bad surprise?

[mickey'sbud]

Sorry this is long, but I'm stroking out here.....here's the story.
Had std ressie at AKL for Labor Day wkend. I've seen on the boards here about the calls for changing resorts. I got the call and was prepared for it. Of course I got the same story...They pushed SSR at the rate of about $104 1 BR villa wh/ would be about a $110 a night refund. I requested to change to the Poly and was told there would be no refund. I confirmed that I would have the same tickets and free dining. So I'm happy...thinking great deal!!!
I told the CM that I had one last payment to make of the ressie and could she complete it. It was $140.++ Done / complete.

A few days later I'm looking at my credit card acct online. I see my payment of $140.++. Next entry for the next day has a credit for $140.++.
I tried to call WDW and ask about the credit but the WDW computers were down.

A few days later, I got 2 ressie confirmations in the mail w/ the change to the Poly w/ same tickets and free dining noted. There was no $$$totals noted.

Today, I decided to look at my ressie online so I could inquire, fix it if needed.....well to my surprise not only did I see $140.++ credit, but noted on the next business day I have another credit for $612.00!!!!! I checked my credit card acct and the $612 credit was there also.
The ressie showed the Poly and the right tickets, but free dining was not noted......

What's going on???? Has this happened to anyone else???

BUT do you think I've lost free dining???....do you think they'll come back and say "it is a computer error" and charge back the 140 and 612?
Just wanted some opinions before I up and call WDW. I need a little mental preparedness for dealing w/ this.

 

[DisneyWisher]

write an email to guest services. They will take care of this for you. Believe me. May I ask how many nights are you planning on staying? I wonder if you do have to pay for the dining is it worth it? seems like you got $750 back. If you had to pay for food you would spend that much?

 

[DisneyWisher]

Another idea too is bring that confirmation showing the free dining when checking in at Poly.

 

[mickey'sbud]

write an email to guest services. They will take care of this for you. Believe me. May I ask how many nights are you planning on staying? I wonder if you do have to pay for the dining is it worth it? seems like you got $750 back. If you had to pay for food you would spend that much?

We're staying 4 nights.

 

[DisneyWisher]

I wouldn't call to change anything. When you show up tell them you were suppose to have free dining, if they don't give it to you. Show them the confirmation letters showing the free dining. If worse comes to worse ask how much to add dining. Its 39.00 per person 10 and over and 11.00 for ages 3 - 9. If its yourself, spouse, 12 yr old and 8 yr old (not sure whose in your part this is just a for instance) thats comes to $512. You're still saving money. Hope this helps.