So ...........................................................................
Airmiles says that Sobeys is refusing to honor the milk purchases I made even though I have issued them all the receipts.
16,350 airmiles ....................................................... Poof!!!
As a *goodwill* gesture Airmiles will give me 500 Airmiles.
Am I happy ,,,, NO but I will move along and NOT trust Airmiles as a company again.
As an intermediary company Airmiles has no power at all to resolve these situations.
I would also tell others that I was asked not to share with anyone that they were giving me these Airmiles.,,,, apparently I am just getting them as I am a long time loyalty member. I told them NO I would be posting my experience and information.
Please be aware that some of the terms & conditions on products has recently changed
example: Rep seemed surprised that I noticed this.................................... in My Offers.
"We reserve the right to limit quantities to reasonable family requirements.®™ Trademarks of AM Royalties Limited Partnership used under license by LoyaltyOne, Co. and Sobeys Capital Incorporated."
Rep said that Sponsors have made changes due to Covid ,,,I said then you as an intermediary have a responsibility to notify your clients (shoppers ,buyers).
Overall this left a bad taste and feeling (especially since all the product was a food donation) , but I feel better educated about the way they operate their company.
Hugs Mel