Tozzie, when I called
ABD about the Greece package I was told that you had to register at the Insiders website and if you booked through a
travel agent, your travel agent must register for you. I registered myself and didn't receive anything and they told me that was the reason. I booked through Costco, and since Costco's ABD reservation number goes directly to ABD there was no human travel agent to register for me. Anyway, the ABD rep registered my name again and I eventually got the package. For the Christmas package, I received one for both the registration I entered myself and the one the ABD rep entered for me. I can tell because I use my middle name and that is how I registered myself, but the ABD rep registered me with my first name. I hope your package is just delayed.