We are staying at the AKL (3 nights) and the Poly (7 nights) in the beginning of May. The AKL was booked as a room only. The Poly was originally booked as a package (included length of stay passes). However, I have subsequently canceled the LOS pass aspect of the package. But, technically, I still have a package for the Poly. I would have canceled the package and converted it to a room only, but then I would I have lost my travel insurance
Here are my questions:
1. We recently got AAA. When I called reservations, they applied the AAA discount to the AKL, but said it was unavailable for the Poly. I asked why I could not get the discount for the Poly and was told that it was not available at that time but that I should call back periodically to see if it becomes available. I specifically asked whether the discount was unavailable because the Poly was still booked as a package. I was told it did not matter. Does this sound right? If it makes a difference, we are staying in the concierge building.
2. Like everyone else, I am waiting for the AP rates to come out. I asked reservations whether I would be able to apply the AP rates when they come out (assuming they are applicable) and was told "no problem". Does this sound right? Lets assume that the AP rates come out after I make the payment (which is March 20). Will I be able to apply the rates.
Thanks you for any help.
Here are my questions:
1. We recently got AAA. When I called reservations, they applied the AAA discount to the AKL, but said it was unavailable for the Poly. I asked why I could not get the discount for the Poly and was told that it was not available at that time but that I should call back periodically to see if it becomes available. I specifically asked whether the discount was unavailable because the Poly was still booked as a package. I was told it did not matter. Does this sound right? If it makes a difference, we are staying in the concierge building.
2. Like everyone else, I am waiting for the AP rates to come out. I asked reservations whether I would be able to apply the AP rates when they come out (assuming they are applicable) and was told "no problem". Does this sound right? Lets assume that the AP rates come out after I make the payment (which is March 20). Will I be able to apply the rates.
Thanks you for any help.
