MichaelaF
Mouseketeer
- Joined
- May 20, 2012
- Messages
- 450
(I have no idea where to put this....but I guess it's about spending money...it doesn't seem to fit anywhere else!)
So our family was at WDW in November. Soon after we left, my husband mentioned he regretted not getting the Santa Mickey and Minnie hats (see link here). He said he would have liked to have them to wear on Christmas Day.
I agreed....and secretly ordered one for each of us, the Minnie one from ebay and the Mickey one from DisneyStore.com. I ordered it on Dec 6th, thinking that was plenty of time, given the 7-9 day shipping time they promise.
Well, that was stupid apparently, since I got my ebay one right away and I still have not recieved the Mickey ones from Disney. My tracking number says that it's in Ann Arbor, MI for some reason (I'm in Indiana) and it has been for days. It looks like it's basically lost and given that we are leaving Sunday to spend Christmas with family in Kansas City, it looks like we won't get it in time.
I called Customer Service and while she was very nice, she also said that there wasn't anything she could do - she couldn't refund the money until it definitely didn't show up ever (how long was not specified), and she can't express ship me another one because they are sold out.
In hindsight, I think that's a bunch of bull. I could be wrong, but I'm willing to bet they are still WELL stocked with these at the Disney Parks. It shouldn't be too hard to call them up and have one shipped. But anyway.
Anyone have any great ideas on how to get a Mickey Santa Hat before Christmas? I checked ebay and at this point I would literally have to pay $65 to make that happen (given express shipping plus the hiked up rates of the hats this close to Christmas). I'm super sad I wasn't able to make this happen....and honestly frustrated that Disney wasn't more helpful via customer service....

So our family was at WDW in November. Soon after we left, my husband mentioned he regretted not getting the Santa Mickey and Minnie hats (see link here). He said he would have liked to have them to wear on Christmas Day.
I agreed....and secretly ordered one for each of us, the Minnie one from ebay and the Mickey one from DisneyStore.com. I ordered it on Dec 6th, thinking that was plenty of time, given the 7-9 day shipping time they promise.
Well, that was stupid apparently, since I got my ebay one right away and I still have not recieved the Mickey ones from Disney. My tracking number says that it's in Ann Arbor, MI for some reason (I'm in Indiana) and it has been for days. It looks like it's basically lost and given that we are leaving Sunday to spend Christmas with family in Kansas City, it looks like we won't get it in time.
I called Customer Service and while she was very nice, she also said that there wasn't anything she could do - she couldn't refund the money until it definitely didn't show up ever (how long was not specified), and she can't express ship me another one because they are sold out.
In hindsight, I think that's a bunch of bull. I could be wrong, but I'm willing to bet they are still WELL stocked with these at the Disney Parks. It shouldn't be too hard to call them up and have one shipped. But anyway.
Anyone have any great ideas on how to get a Mickey Santa Hat before Christmas? I checked ebay and at this point I would literally have to pay $65 to make that happen (given express shipping plus the hiked up rates of the hats this close to Christmas). I'm super sad I wasn't able to make this happen....and honestly frustrated that Disney wasn't more helpful via customer service....
