911- Please help now!! Facebook question

[wdwmom0f3]

My 12 year old has a facebook account and someone has her password and is on her account. She is also signed in here and has gone in and changed her password, but they are still signing in & out. Tell me what I need to do. Can I close it? What should we do?

 

[Hillbeans]

Close it from your sign-on ASAP.

 

[wdwmom0f3]

She just changed her password and left for cheer without telling me what it is. We will close it when she gets home in 30 minutes. Where do I go to do it?

I am about to go pick her up and I will be back. We think it is a friend of hers, the only one who knew it, but they are messing with me!! I told the person to get off of her facebook then it turned into a big ole joke. I am SO mad right now!!

So changing your password is not good enough right?

 

[Hillbeans]

Account
Account Settings
Deactivate account

Good luck....!

 

[wdwmom0f3]

I did not know that two people could be on facebook under the same account at the same time. She is on right now changing everything.

 

[tiggger1]

From what I read you cant have 2 people logged in the account at the same time. Every time someone else logs in, it is supposed to log out the other person. Unless your dd gave her the new password ( or has access to her emails) she shouldnt be able to get on after you changed the password.

 

[mickeywho?]

You can definitely have more than one person logged into the same account at one time. I do it all the time - I go on dh's account to do his mafia wars while I am downstairs on my laptop, meanwhile he is upstairs on his desktop. Neither of us are aware of the other until he or I log out - it "sometimes" will automatically log the other one off as well - not always.
Make sure you deactivate the account and if your daughter wants a new one - you have the only password and have to log her in when she wants it. She's shared her password - and has shown she's not quite responsible enough to handle something like this. Just hope that this "friend" hasn't done some serious damage in your daughters name.

 

[HelenePA]

From what I read you cant have 2 people logged in the account at the same time. Every time someone else logs in, it is supposed to log out the other person. Unless your dd gave her the new password ( or has access to her emails) she shouldnt be able to get on after you changed the password.

Oh this is untrue! I left my facebook logged in on my brothers iphone.. I came home and got on the computer where I had set a very very TMI status! Even after I changed my password he was still able to post as me. Only after he had his fun and logged off was he unable to get back on as me with my new password set. I have no clue what I would have done if he reset my password first

 

[DisneySaver28]

Couldn't she just change her password and email? Why does she need to deactivate the account? (just wondering!)

 

[HelenePA]

Couldn't she just change her password and email? Why does she need to deactivate the account? (just wondering!)

until that other person logs out it doesn't matter if they change their password.. I found that out see post above

 

[mickeywho?]

Yup - DEACTIVATE and if you still are okay with her having an account, start all over again. Chalk it up as lesson learned in internet safety 101 - NEVER SHARE PASSWORDS!

 

[DisneySaver28]

until that other person logs out it doesn't matter if they change their password.. I found that out see post above

Ah, that makes a lot of sense!

 

[wdwmom0f3]

Ok, we closed the account and the girl who we thought did this swears that she didn't. SO, another question, IF her computer was hacked would this explain why someone could get back in? Also, I ran a spywear check on it and it showed one thing but DH said that it was "normal".

The reason I am asking this is because when she went to sign on it showed all the users... and one was unknown to us. It was a name "unspoken" all in caps. I found it weird.

We stayed at a hotel last week and used internet.

Last question, just for the heck of it she tried to log back on it and it said welcome back. What should she do? If they have the password, they can do the same thing and reopen the account.

 

[wdwmom0f3]

Couldn't she just change her password and email? Why does she need to deactivate the account? (just wondering!)

This is what she ended up doing. She had deleted the account, but tried to sign back in to see what would happen and it welcomed her back. So, since who ever it is had her info, we changed her email & password and we will watch it closely to see what happens today. I am pretty sure it's a kid from her school, but it does have me worried that it could be a complete stranger.

 

[PaulaSue]

Stupid question how old do you have to be to open an account? I was thinking it was at least 16....

 

[HelenePA]

Stupid question how old do you have to be to open an account? I was thinking it was at least 16....

13 i think is the suggested age by facebook

 

[almacdonald]

It takes 14 days to fully deactivate your account. If you log in within those 14 days, the account will remain active.

 

[grumpeeduck]

13 i think is the suggested age by facebook

It is not suggested, it is the RULE! Anyone under 13 is lying to get a Facebook.
I cannot understand why parents think this is "okay". Now your child knows that you will allow them to lie-great. Wake up people, the internet is a dangerous place and parents should monitor it constantly. Oh, and WHEN they are of age...............know their passwords.