Going to WDW
Mouseketeer
- Joined
- May 9, 2021
- Messages
- 80
So I think we're pretty much at peace with never doing another Disney trip EVER again. DH/DS don't have quite as much loyalty to Disney as I did --- yearly trips since 1998 (plus more solo trips for me) until Covid hit. Going back was totally Me driven (not magical express) ---- so going forward -- Disney isn't on our radar at all -- ever again.
I literally confirmed twice in 2020 that the tickets I had were good until 2030 by phone calls --- Worst part is the agent confirmed they saw that in our record that I had confirmed the 2030 date twice.... confirmed by agent ... but still said in essence "so sad -- too bad") Speaking to a WDW rep is meaningless if you don't have it in writing. Trust nothing -- ever! Get everything in writing! So here's a super WDW customer service hint --- if you're not sure ... don't have your employees say "yeah it's 2030" until it's inconvenient for you to not to honour it --- and then act like it didn't happen at all. If you have a decades old customer who you've promised stuff to --- honour it. Sad that needs to be stated but it is what it is!
DS is 15 and done with a lot of the kid stuff at WDW. DH wants to golf --- there's lots in orlando area. WDW is worthless to me now. To be honest, I thought once DS was at University we'd tie our once or twice trips a year to WDW since we loved going so much --- but that won't happen going forward because I think we understand --- if there's no immediate dollars you're not worth much to the Corporation. It's fine, it's okay and understood. But it was an eye opener and I HATE we spent so much money there in the past -- but we never make the same mistakes twice.
Things have been coming together nicely for our March 2022 trip at UO. We've all had 2 doses of vaccine (and if the science shows we need a booster we'll all do that in a heartbeat.) I think I'll wait to buy AP's for a bit but I think I may book a solo trip before they expire at UO. I'm guessing we'll all be back to UO in 2023.
I literally confirmed twice in 2020 that the tickets I had were good until 2030 by phone calls --- Worst part is the agent confirmed they saw that in our record that I had confirmed the 2030 date twice.... confirmed by agent ... but still said in essence "so sad -- too bad") Speaking to a WDW rep is meaningless if you don't have it in writing. Trust nothing -- ever! Get everything in writing! So here's a super WDW customer service hint --- if you're not sure ... don't have your employees say "yeah it's 2030" until it's inconvenient for you to not to honour it --- and then act like it didn't happen at all. If you have a decades old customer who you've promised stuff to --- honour it. Sad that needs to be stated but it is what it is!
DS is 15 and done with a lot of the kid stuff at WDW. DH wants to golf --- there's lots in orlando area. WDW is worthless to me now. To be honest, I thought once DS was at University we'd tie our once or twice trips a year to WDW since we loved going so much --- but that won't happen going forward because I think we understand --- if there's no immediate dollars you're not worth much to the Corporation. It's fine, it's okay and understood. But it was an eye opener and I HATE we spent so much money there in the past -- but we never make the same mistakes twice.
Things have been coming together nicely for our March 2022 trip at UO. We've all had 2 doses of vaccine (and if the science shows we need a booster we'll all do that in a heartbeat.) I think I'll wait to buy AP's for a bit but I think I may book a solo trip before they expire at UO. I'm guessing we'll all be back to UO in 2023.
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