TeenaS
DIS Veteran
- Joined
- Aug 31, 2000
- Messages
- 6,311
TeenaS
Glad that you are home and hopefully feeling a lot better. We look forward to meeting you when we visit in May (13-24).
I keep reading that at the BC you are only really guaranteed a room with 2Q and a daybed if you have five in your party.
We will only have four but our AAA travel agent put in the request for a room with 2Q and a daybed. The reason is our 19 yo son is bringing his 18 yo girlfriend. And they WILL NOT be sleeping in the same bed.
Is it okay to call the CL concierge about a week prior to our arrival to ensure our room request is in the system? Will this help/guarantee we get a room with daybed? I read somewhere on another forum that rollaways are practically non-existant at the BC and YC? Is that true?
Positive energy being sent your way .
Aloha
Thanks for the positive energy. I can definitely use it .. especially now as I wait for the pathology results. I didn't sleep well last night even with those killer meds since I'm worried about those results and the possibility of another surgery.
As long as your travel agent has the request on your reservation, there is no need to call the concierge. Even if you call the concierge ahead of time and they note on your reservation you need a daybed, you won't get it if there are families with five guests over the age of 3 coming in at the same time. Please know that if we are crowded, there is a really good chance you will NOT get a daybed ... especially upstairs on club level. But you are definitely wrong about the number of rollaways ... there are plenty of them. However, especially up on club level, there are quite a few rooms that do not have room for a rollaway because of the room layout. The rooms at the BC are pretty much all different unfortunately.
I think if I were in your position, I'd consider switching to a deluxe room. They are concierge rooms but not on the fifth floor but of course your key gives your fifth floor access. They are much larger than a regular club level room and you are guaranteed a daybed. There are only six of these rooms but they all have daybeds in them. If that's not a possibility for you, then what you want to do is this: Do not do an online check-in. When you get to the check-in desk, tell them you requested a daybed. If you don't have one, tell them because of the girlfriend, etc. you really must have one and could they please switch your room to one. If they say there is none available (which is likely), then tell them you need a room that will fit a rollaway and you know for a fact that some of the rooms on the fifth floor are configured such that a rollaway won't fit in one. If they give you a room and say it will fit a rollaway and you get into the room and find it will not work (we have plenty of CMs that are new and haven't been in enough rooms to even know there's a difference in the rooms), go right to the concierge on the fifth floor and tell them a rollaway will NOT fit in that room so you need a room that one will fit in or a room with a daybed. It might take a while but eventually it will get worked out for you.


Thanks for sharing with us. I hope you will have good news Tuesday. 

(and
at Bob).