My question is: why did it take a phone call to your congressman to do this. Outrageous. Glad you took the initiative and made the call.
I am waiting on my renewal, but not worried about it. I made a cc and then I have my b/cert. and DL for I.D.
Can't believe it has been 10 years since I got this one.
To be honest I have no idea. I called last week Wednesday - the 8th - to find out the deal with our passports since we had exceeded the 18 week mark. Went through all the locator numbers and they get to my stepsons and she asked me if I had received a letter. I said no

(which I still have yet to receive) and basically they needed to know how his mother got her current last name because it is different than on his birth certificate.
Got her to give me her marriage license, sent it overnight on Friday - the 10th, they got it Monday because heaven forbid they work on Saturday when they are backlogged.
I called my congressmans office Monday (yesterday) after I seen it had been received. Gave her all the information, told her we were 1 day shy of 19 weeks and we seem to be getting no where.
She called me back today to let me know 3 out of the 4 would be here today and that my stepsons - the one with the problem - would be here tomorrow.
I just find it funny that they can get that document and in less than 48 hours I can have his passport. Add to that, when I looked at the passports I received today it said they were issued August 6th - 2 days before I had called to see what was going on, yet it took my congressman to get them sent out to me
But no more stress as I have the passports, unless there happens to be an error with my stepson's, which sorry to say at this point wouldn't surprise me.
