This MAY be my longest ever post.
We went to Sears on Sunday to "look" at new refridgerators. Ours was 20 yrs old and we were getting nervous. So we happen to like one and it happens to be ON SALE. $1900 and change later we have a 3 door with freezer on the bottom and a 5 year extended warranty signed, sealed and scheduled to be delivered on Thurs. between 9 and 12:00
Fast forward to Thurs.
The Sears truck pulls up at 12:30 and the new fridge is on it. Old one hauled out and new one in and plugged in Lights on and motor humming. Sear delivery guys leave. Temp gauge reads 82 fridge and 72 freezer. Over the course of the next 4 hours the fridge went UP to 89 and the freezer STAYED at 72. Multiple calls to Sears (including the store manager) resulted in my BP going through the roof. They himmed and hawed and tried to tell me a repair person would be ther on MONDAY. This was NOT cutting it, we argued more. This went on for 2 hours. I was so darn mad by then it was incredible. Sears final solution was they would have a repair person there FIRST thing Friday morn to try and get it running so we could take stuff out of coolers. AND a new fridge would be delivered on Saturday morning. Oh and a whole $100.00 for our troubles. Temp after 8 hrs fridge 84, freezer steady 72.
Friday I stay home and wait ..............and wait.............and wait.............
At 12:15 I call the local appliance store and they tell me they have a very similar unit in stock, wrong color but acceptable. I drove into town find it to be ALMOST identical and buy it. The owner say it will be at my house by 4 pm. I get home and call Sears manager and tell him what had happened. He was surprised that I had done it I told him to send someone to pick up their fridge, his answer: nobody at that store who can do it or vehicle to do it with. This is a LARGE mall based Sears not some fly by night catalog shop. The service center 1 mile away is just a plce to order your parts OR drop off things for repair. Not told to us when we purchased. I was incensed. I thought we had local service people but NO they come from 40 miles away. But the best he was willing to do was credit our account and have the other one picked up on Saturday. I told them to pick up the EMPTY box the first delivery guys had left in our driveway too.
New one arrives from local appliance store friendly delivery guys. Courteous service and they have their OWN repairmen if something does go wrong. Best part we save over $300 because their extended warranty was so much less expensive.
By the time we got home last night it was nice and COLD inside. We were thrilled.
Till this morning.............
On my way to work today I was at a four way stop waited for what I thought was all the traffic to go and promptly plowed into the side of another car. I was just SICK. I feel terrible. I never even saw him till we hit. My beautiful Avalanche is damaged and his passenger door was caved in. He was extremely nice and I apologized profusely. No one was hurt and I know................Thats why they are called accidents.
But it still bothers me that I didnt even see him. My mind must have been 1000 miles away. So now I am truckless and feeling very bad about it.
I hope you all have a better stretch of days than me.
Squid
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