We had such a great time...There were so many mix-ups that I nearly went nuts. Upon landing in Orlando, Southwest lost my briefcase (read passport, real money, travelers checks, Disney dollars, meal vouchers, cruise documents, identification, schedule, confirmation and reservation numbers for every condo, hotel, resort, show, shuttle and pit stop.) I parked myself in the lost luggage office and did my best late '60's impression of a sit-in and eventually, being afraid that they would have me on their hands all night, they contacted the condo manager and the timeshare administrator and one faxed a copy of my reservation to the other so Southwest had somewhere to send the dog and scooter show. Then, because I had no money, they hired a taxi to take me and my remaining thousand pounds of luggage (ok, 500 pounds) to the condo, $70.00, and gave me a $200 voucher for future adventures with Southwest, promising to be diligent in the search and recovery of my life-containing baggage. They also gave me the phone number to the lost luggage desk. A day and a half and lots of anxious calls later, the briefcase was delivered to the resort.
If any Southwest-employed member of the DIS community wishes to reiterate the Southwest position that carry-on luggage is exclusively the passenger's responsibility don't bother. If you're seated on a scooter or in a wheelchair or look otherwise incompetant, the cabin crew takes all your carry-on stuff away from you at the entrance to the plane and put it away themselves. Nice service, but sometimes they just forget where they put it...My bag went on to Connecticut stowed in a tray compartment. It then became unaccompanied luggage and, per Federal law, no one wanted to take responsibility for loading it back onto a plane all alone and unaccompanied... so it hung around that airport for a while.
By the time I finally got it I had attended a timeshare presentation (What else does one do while waiting to be reunited with their life?), where they fed me and gave me a $50 gift certificate to the local food market so I could buy groceries...By golly, until I drove my scooter into that darn pothole filled with sand and burned out the electric motor, I was actually making money....oops...
More later...
