14+ days to get points?

[darbry]

Oh my … 65 days is crazy. I would think the seller would want their money and be motivated by that. Could it be a problem with an estate or divorce where getting everyone to sign is a difficult process? Resale sure saves money … but at this point I'm wondering if it's worth the cost of frustration I'm experiencing.

From what I understand she is widowed. She signed the contract in a timely manner. Keeping my fingers crossed that she signs soon. My first contract was direct so this is new to me.

 

[HokieGCC]

They are a highly metrics driven business. For example, they monitor every step in the process for buying food in the restaurants and make adjustments accordingly for efficiency and ultimately profits. Undoubtedly they have established processing goals for resale and direct DVC sales having their roots in maximizing profits. For example they could be saying that for direct it needs to be 1 day processing but 55 days is good enough for resale. Since resale is just moving piles of sand around with already sold points it has a much lower value to them than brand new sales. However, the resale market is necessary and can't be totally ignored to retain value in the new sales market so there is a profit-optimum processing time established for resale. Once that metric is set it it does them financial harm if they are not hitting it. Beating the metric is just as bad as missing the metric. By beating the metric they are investing too many resources and will and should pull back accordingly to hit it exactly.

 

[darbry]

*sigh* still waiting for seller....

 

[LorieDisneyLover]

*sigh* still waiting for seller....

Oh, no … any word on what is causing the delay?

We FINALLY received our points this week … took 21 days from deed showing on orange county site to seeing points in our account … this was a 2nd contract with same resort and UY as first … so it seemed a bit too long to have to wait… but I'm thankful we got in just in a knick of time to book within the home resort advantage period.

 

[darbry]

I got my closing docs on the 7th sent them back on same day and we are still waiting on seller to send in her docs. So we can't even close yet. I feel like things were moving along really well then came to a screeching halt for 2 weeks so far. I just want to book for next June.

 

[LorieDisneyLover]

I got my closing docs on the 7th sent them back on same day and we are still waiting on seller to send in her docs. So we can't even close yet. I feel like things were moving along really well then came to a screeching halt for 2 weeks so far. I just want to book for next June.

Who is your broker? Have they called the seller to find out what the problem is?

Unfortunately, you will now miss the home resort window as the 7 month window has already opened up for next June.

You are taking this very well … better than I was … lol.

 

[GiantsNiners11]

We jsut closed on a few. On our first resale, it was exactly 14 days after our deed was recorded.

On this most recent one, it was only about 8 days before they appeared on our existing account.

It was way more torturous than the ROFR wait imho.

 

[LorieDisneyLover]

We jsut closed on a few. On our first resale, it was exactly 14 days after our deed was recorded.

On this most recent one, it was only about 8 days before they appeared on our existing account.

It was way more torturous than the ROFR wait imho.

I agree ROFR was annoying … but nearly everyone knows it's a 30 day wait.

Timeframe for adding points after closing seems totally arbitrary … and money has already been sent … so my expectation was that Disney should move a bit faster after closing to get accounts loaded with points.