Well I have to post and state my pleasure of being a Midwest Airlines customer. We had ticketed our flight a couple weeks ago, and with Ryan had him just as a lap rider. We made some last minute changes to our plans just before booking flights, and those changes included not flying home until the 17th of December. That's his birthday, and he'll turn two.
So, I was worried about that, as the age limit is two, and with talking with some friends about a lap rider, we decided that we should see about getting Ryan his own seat. So I called Midwest today, and asked about a seat for Ryan, and the lady was really helpful, and got us set up with a seat for him at the infant price - 50% off. When she said that I told her that his birthday was on the 17th, the day flying back. She said "Oh, that won't be a problem, oh uh, I don't want you to get in a pickle, let me call management to make sure." She came back on 10 minutes later and said "I'm sorry, that took longer than it should have - we'll honor the infant rate on Ryan for you."
I just thought I'd share that with you all, I thought it was great customer service, something that's getting really hard to find nowadays with Airlines.