JsMom2
DIS Veteran
- Joined
- Jun 6, 2007
- Messages
- 2,689
well I am having no luck what-so-ever with trying to get this note, the doctors office told me to call the people that provided the device then they told me I need a serial number which I called the doctor back and they don't have it so I called the hospital and they transfer me then they transfer me then they transfer me then they transfer me...........finally the last person told me to call back tomorrow as everyone who would know something is gone.......my question is why wouldn't they be able to just pull up his chart and get the serial number........ I use to work for medical records and it is not that hard.... It's just that no body wants to do it, I was angry when the doctors nurse said if I needed any further assistance just give them a call
, like hello I think it is their job to do the chasing seeing how they never applied for the card. The lady from the device place was very kind she tried everything to look him up but could not find anything where as everyone else keeps pawning me off...........
OK I feel much better now, thanks for letting me vent.
I'm so sorry you had to go thru that. Not enough you had to endure the trauma of surgery on your son. Now you get passed around like a plate of cheese and crackers.

