We used them This Past May. Not sure about using them in the future.
The pick up was great, and the driver was very friendly and helpful.
But he didnt have all the correct information about our where we were staying, and the dates.
He dropped us off at the Polynesian, and we moved to the Beachclub for the last part of the week. The driver took down all the info I already gave YOURRIDE when I set up the reservation.
When it came time for the pickup at the Beqachclub, there was no driver there. I waited a while, and eventually called. Whoever answered the phone, found the driver, and told them to go to the Beachclub, he was at at the Polynesian, waiting for us.
Glad I had the number with me to call.
I might use them again, on trips when I don't transfer resorts. but somewhere along the way, they lost all of our reservation info, twice!
Oh well, maybe next time, I'm going to keep reading people opinions until our Next trip in December.