You HAVE to try this!! EBAY your way to DISNEY Part 2!!!!

[DMRick]

They will trade anything with KIDS, but not adults.

I really don't think she will have a problem..and it does say Disney on the front. They won't take the rubber ones, but anything else, they are very liberal about.
Regular people trading are different..they will only take a certain kind...unless, you have one they want. I've gone to trade and then realized they already have the pin on their lanyard, and they've said that was fien too. A couple of times, they've mentioned that at the end of their shift, they sometimes take several they already have. It's like anything Disney..they just want you to be happy, and who knows if someone else might collect Pooh and want your pin. My daughter grabs up anythign Pooh (she's an adult), and even took one of the rubber pins from someone.
Do pay attention when trading to the condition of the cm's pin. I've gotten some that had cracks in them, and I didn't realize it when Imade the trade.

 

[sorchamac]

I have a question for you all. I have a substantial private collection of figure skating VHS tapes of different events that I recorded from TV over the years. I don't really want them anymore, but they would be enjoyable to someone. I know I can't advertise them just as "skating events taped from the TV" because of copyright laws. But I wonder if there's a legitimate way to list them. Like "VHS tapes that could be reused if you erase the figure skating events that are on them" or "you're not paying for the events, just my time and cost to send them to you" like people do for coupons. People also advertise Southwest drink coupons with "free Roundtrip vouchers" that sell for $350!

I tried looking in the ebay forums but didn't see anything.

Any ideas? Please don't flame me, I'm just trying to pass on some tapes that I think other people would be interested in.

Sorcha

 

[disneychrista]

these are things you taped off of tv right? I am pretty sure because of copyright it is illegeal to sell them. Not sure there is anyway around it.

 

[Cindy B]

I need some advice.

I have a buyer from beyond. We sent her the laptop, and it was sent to her. She has been emailing us every day, regarding the PC. The PC works, and on our listings we state that Gateway technical support is FREE on the laptops we sell. (The technical support contract does transfer.)

Well today, she called us! She was asking yet again questions.

Now, does Ebay need to notify us if our contact info is pulled?

How is the best way to end this discussion? The PC arrived, safe/sound, and is working order. Our warranty is non DOA, and that is it! We are not equipped to do technical support out of our home, and frankly we don't want to.

I want to stop this now.

FWIW, we haven't gotten feedback either.

 

[maggiew]

Thanks everyone for the advice on the disney pin. I think I am not going to bother the seller about this pin. I am pretty sure the kids will be able to trade it with a CM. It isn't rubber, but it isn't metal either - except for the cloissoine pin and maybe a metal back. If its not tradable, oh well. I only paid $2.50 per pin (which includes the shipping). So I am happy regardless. Now each of my girls has a dozen pins to trade. I hope that's enough.

Maggie

 

[floridagirrl2]

Originally posted by Cindy B
I need some advice.

I have a buyer from beyond. We sent her the laptop, and it was sent to her. She has been emailing us every day, regarding the PC. The PC works, and on our listings we state that Gateway technical support is FREE on the laptops we sell. (The technical support contract does transfer.)

Well today, she called us! She was asking yet again questions.

Now, does Ebay need to notify us if our contact info is pulled?

How is the best way to end this discussion? The PC arrived, safe/sound, and is working order. Our warranty is non DOA, and that is it! We are not equipped to do technical support out of our home, and frankly we don't want to.

I want to stop this now.

FWIW, we haven't gotten feedback either.

Two ways to handle it, IMO: The next time she calls, give her the phone # for Gateway tech support again and ask her to call them for tech support. If necessary to avoid sounding harsh, you could play a little dumb and pretend you're not sure of the answers to her questions, but you're SURE Gateway will be able to help her.

The other way would be to let your voice mail pick up her calls rather than answering them. You could then send her a reminder email with the # for Gateway tech support, and say that the tech support contract transferred along with the PC, so she should call Gateway for tech support.

My DH is self-employed as a computer tech, and he has a few customers that he has had to "wean" from calling him several times a day for free tech support! The way he did this was to not return their calls for 24 hours, then for 48 hours, then to email a response rather than calling them, then to not respond to their emails for 24 hours, etc.

It has worked well--no hurt feelings, and with the time delay, 90% of the people are able to figure out the problem on their own (e.g., need to reboot the computer, or need to make sure it's plugged in) or the problem is self-limiting. The other 10% of the time, DH ends up making a paid visit to fix the computer. DH does a huge amount of free tech support over the phone to his regular customers--it's just been a few very dependent personalities that he has had to "wean."

Re: feedback, you have no control over this except to try to be as pleasant as possible while gently setting limits. There's just no way to predict what she will decide re: feedback.

Re: contact information, Ebay USED to send you an email when your contact info was pulled. I had a phone call from a customer last year and had received absolutely no notification that contact info had been requested.

 

[Cindy B]

Originally posted by floridagirrl2
Two ways to handle it, IMO: The next time she calls, give her the phone # for Gateway tech support again and ask her to call them for tech support. If necessary to avoid sounding harsh, you could play a little dumb and pretend you're not sure of the answers to her questions, but you're SURE Gateway will be able to help her.

The other way would be to let your voice mail pick up her calls rather than answering them. You could then send her a reminder email with the # for Gateway tech support, and say that the tech support contract transferred along with the PC, so she should call Gateway for tech support.

My DH is self-employed as a computer tech, and he has a few customers that he has had to "wean" from calling him several times a day for free tech support! The way he did this was to not return their calls for 24 hours, then for 48 hours, then to email a response rather than calling them, then to not respond to their emails for 24 hours, etc.

It has worked well--no hurt feelings, and with the time delay, 90% of the people are able to figure out the problem on their own (e.g., need to reboot the computer, or need to make sure it's plugged in) or the problem is self-limiting. The other 10% of the time, DH ends up making a paid visit to fix the computer. DH does a huge amount of free tech support over the phone to his regular customers--it's just been a few very dependent personalities that he has had to "wean."

Re: feedback, you have no control over this except to try to be as pleasant as possible while gently setting limits. There's just no way to predict what she will decide re: feedback.

absolutely no notification that contact info had been requested.

Ok, that was helpful. DH is a tech support person as well, and he doens't want to give it away for FREE either. He does phone support all stinking day, and doesn't feel like doing it when he gets home.

When she called, I played dumb and said, you may do better calling Gateway, since all your other PC's are Gateway, and they can help you better with relation to your other machines. (I know I could have helped her, but didn't want to)

I will tell him the "weaning" thing. He's done that in the past as well, but not as organized as your DH!

We dont want to enable her, so DH sort of not answered her emails from yesterday...


I was just a little freaked out by not being notified of contact info.. that was like whoa!

 

[Cindy B]

The plot thickens.. now she is emailing with all types of questions... I am now emailing her back with Gateway support phone number. (I even stated, I don't know your other machines, they are better equipped to handle it)

She now says we sent her the wrong laptop. According to my inventory, she got the 333 mhz laptop, not the 266 she claims she read. I might ask her for aphoto of what she sees. the 266 could be anything, memory, etc..

This is the buyer from beyond.

 

[floridagirrl2]

Originally posted by Cindy B
The plot thickens.. now she is emailing with all types of questions... I am now emailing her back with Gateway support phone number. (I even stated, I don't know your other machines, they are better equipped to handle it)

She now says we sent her the wrong laptop. According to my inventory, she got the 333 mhz laptop, not the 266 she claims she read. I might ask her for aphoto of what she sees. the 266 could be anything, memory, etc..

This is the buyer from beyond.

Yikes, I think I smell a negative. Good idea about asking her to send you photos--don't make any of this too easy for her or she'll bug you to no end. I'm starting to wonder if all the calling & emailing has been a set-up to try to wear you down & get you to take a return (yes, when it comes to Ebay, I'm a bit of the suspicious sort!). If you do accept a return, make sure she returns the exact machine with the exact hardware. I don't see any reason to accept a return, though, unless you did send the wrong machine.

 

[momm2four]

I have a question. I didn't know if I should start a whole thread about it, so I posted here.

Do you refund shipping costs? This lady bought a Pamp. Chef stone from me for $6.00 She paid $9 for shipping for a $15 total. Didn't buy insurance, just shipping. Well, I went through UPS b/c the shipping was cheaper, so insurance was included with the price.

Today, I hear that she received the stone and it was smashed. She wants her $15 back. I told her I would refund her money, thinking UPS would reimburse me and I would just send her the money. Well, the UPS store I used is saying that basically since I packed the package myself, then the insurance is pretty much no good.

I won't be getting any money back for this from UPS, so any refund comes from my pocket (Which is a big stinker b/c I sold this for someone else and gave her all the money). I don't really have a problem with refunding the $6 for the product (even though the buyer didn't specify or pay for insurance), but I really don't think I should have to pay her the shipping back. I shipped it, fair and square. She has the proof of that. I packed it with peanuts and lots of paper padding.

I want to be fair and I have perfect feedback (with the exception of one new teen ebayer with an itchy feedback trigger finger) Would you refund the shipping?

Lori P.

 

[bubbasmom99]

Originally posted by momm2four
I have a question. I didn't know if I should start a whole thread about it, so I posted here.
Lori P.

Lori - do you happen to know how old the stone was? I am a PC consultant and there is a 3 year warranty on the stones, so if it is within the warranty period, your friend should be probably be able to get a replacement for it. You can PM me if you want more details.

 

[sorchamac]

Originally posted by momm2four
I have a question. I didn't know if I should start a whole thread about it, so I posted here.

Do you refund shipping costs?
Lori P.

In this case I would refund the shipping. If it were me I'd feel that, even though I thought I packed it well, if it broke during shipment then I didn't pack it well enough. If it had gotten lost, I wouldn't refund the shipping. Ask her if she'll send back a small piece so you can try to get it replaced through PChef.

 

[momm2four]

Thanks guys! I probably will just go ahead and refund the whole thing. Just to keep the peace (and my good feedback)

I know one thing I won't be selling in the future, lol.

Lori P.

 

[NHmouse]

Lori,
I always package things myself. I sell Partylite candle holders left from a prior business so things are very breakable. I have had two UPS shipped items arrive broken and both times with an original receipt the UPS store where I shipped out of has honored the insurance with no questions asked. I would go back to the UPS outlet and ask to speak with the manager and push this issue. UPS insurance is for any item shipped regardless of who packaged it.

 

[momm2four]

Good news! The guys from the UPS store just called and said that the claim was approved. He said he'd call me when they had a check for me to pick up.

More good news! They are going to pay me replacement value on the dish which is $15 more than I have to pay the buyer. I told them that I only owed her $15.00, but they said their practice is to reimburse for the replacement cost of an item. WooHoo!

Lori P.

 

[Cindy B]

Originally posted by floridagirrl2
Yikes, I think I smell a negative. Good idea about asking her to send you photos--don't make any of this too easy for her or she'll bug you to no end. I'm starting to wonder if all the calling & emailing has been a set-up to try to wear you down & get you to take a return (yes, when it comes to Ebay, I'm a bit of the suspicious sort!). If you do accept a return, make sure she returns the exact machine with the exact hardware. I don't see any reason to accept a return, though, unless you did send the wrong machine.

Strangely enough, we just got a positive from her. We don't leave feedback until we receive it, (we've gotten burned before!)

I am a bit suspicious too of a return. SHe seems pretty computer clueless... if that makes sense.

 

[floridagirrl2]

Originally posted by Cindy B
Strangely enough, we just got a positive from her. We don't leave feedback until we receive it, (we've gotten burned before!)

I am a bit suspicious too of a return. SHe seems pretty computer clueless... if that makes sense.

Cool that she gave you a positive! So perhaps, as you say, she is just computer clueless ::insert sigh of relief ::, as opposed to scheming.

Floridagirrl2 (home all day cleaning house and checking the DISboards every half hour or so!)

 

[Cindy B]

Originally posted by floridagirrl2
Cool that she gave you a positive! So perhaps, as you say, she is just computer clueless ::insert sigh of relief ::, as opposed to scheming.

Floridagirrl2 (home all day cleaning house and checking the DISboards every half hour or so!)

I'm thrilled for the positive.. it can't be taken back!
She was pretty clueless.

 

[floridagirrl2]

Bump!

 

[bafmrf]

Hopefully someone is around to answer my question...I've had my second NPB in the last month. Ughhh! However, how long do I have to wait to do a second chance offer? I filed NPB and it has not been 10 days since that. Do I need to wait till the 10 days after the NPB process or can I do it sooner?

Thanks,

Martha