HOLY COW!!! This process about gave me a heart attack! I just looked on here to see Nov was opened and immediately went online to book for 11/13. Here's the process I went through:
1. Online - no reservations available for 2 adults
2. Called
travel agent WDW # (I'm a travel agent) - no reservations for 2 adults (full)
3. Called regular dining line - initially told this date wasn't available yet. I then nearly flipped out stating people on DisBoards reported bookings and that I was a travel agent so this was very confusing. The agent realized she had a crazy person on the line

and went to check elsewhere. Yes, the date was available (surprise). But no reservation for 2 was available. I then stated we might have 3 people and went ahead and booked for 3. (Meanwhile seeing online a ressie for 3 was available.)
4. Called regular line again and was able to immediately adjust ressie from 3 people down to 2 with a refund back to our rewards card.
Going to try to catch my breath now. This is quite important as my 68 year old mother cannot stand long enough to hold a viewing space for Wishes - both of our favorite offering!

Gayle