But the worst thing by far, and the biggest change that Disney has made that destroyed the Disney guest experience for me, is the
My Disney Experience app. In the past, if you wanted a
FastPass, you physically visited the attraction, put your ticket in the machine, and got a FastPass.
It required some effort. If you wanted a
dining reservation, you picked up the phone and called, or you could stop by Guest Relations or the restaurant in person.
This also required effort. Today, you can literally sit on your toilet at home and make your dining reservations 6 months out effortlessly with the flick of your finger. You can do the same to grab your FastPasses 3 months out. Seems convenient right? Not for me.
I don’t want to plan my vacation that far ahead, and thus, when I get to the park, there are no FastPasses and no dining reservations left. I am sure that it is cheaper and more convenient for Disney, but it ruins the vacations of people like me.