Why Castmembers Hate DVC Members!

[skippelm]

I have always pondered the infinite amount of reasons why visits to WDW resorts vary so greatly from visit to visit, but now I am quite positive I have the answer – crappy CM's such as the OP. I have seen the ever growing number of “mad at the world” CM's at both DVC and non-DVC resorts. Simply put, if all cast members had a little tiny bit of the culture and class you talked about, everyone’s experience would be much better. Culture and class are not for the wealthy or those with better mortgage terms, they are however, reserved for people who care about others – clearly not you.

Disney is a business, plain and simple. There will be good customers and bad customers, just as there are good and bad tenants in a multi-million dollar apartment in Trump Tower. There are also good and bad employees, who, with the use of basic customer service principles, can make it a positive experience for everyone. Until the rotation of the earth changes, the above is fact and you will need to deal with it. Therefore, shut up and deal with it. As Judson Green, former President of Walt Disney attractions said, “get on or off the bus”.

Furthermore, I have stayed at AAA 5 diamond hotels and none have a great clientele, so stop using that as an excuse for poor management. Leadership is about motivating and guiding employees to achieve great things for the company and its customers. You should learn from those that came before you, take accountability for causing the rating to drop, and treat ALL Disney customers, as “guests”.

Let me know which resort you are at so I can avoid it.

 

[Mari annie]

That's why we never bought into any DVC's at WDW!

We have been going to WDW for 16 years, 2x's yearly, we have seen things ourselves like you have expressed, some families and people are just too high strung, and they are over vacationed* or something, I worked with JQP's (John Q. Public) for years and people do get tiresome, I mean all you are getting for big bucks is renting *space/time* from Disney, it's no different than getting a hotel room there-except you are locked into what month you can go!
You don't have any other rights* than any other JQP!!!
I mean we went to Olivia's for Lunch last year, and we overheard a family talking with another family, you would of thought they OWNED KeyWest themselves, NOT!
Along time ago we took the tour (my son was 1 he is now in HS) and we almost bought into the idea of buying into Disney, we decided no.
You are getting nothing for your money.

We come and stay, and have stayed at all the property's.

But we ended up buying in Celebration instead. I d rather have a key to a real home* that I can go to anytime I want to.
At the time we almost bought, they gave lifetime* tickets--and after 50 years the property was given right back to Disney. No thanks, If I am going to pay for something, my kids/grandkids will enjoy what we had to work so hard for.

We love the whole Disney thing, we go to all the parks, spend a ton when we come, and yes, we will stay at the Poly in two weeks.

To each their very own.

Have fun on all your Disney Trips!

 

[Muushka]

Oh my.....just when I thought the flames were out on this thread

I think I will just sit back and enjoy the fun

 

[Johnnie Fedora]

You are getting nothing for your money...........But we ended up buying in Celebration instead.

Glad your enjoying your Disney purchase, Maybe the OKW guests you overheard where enjoying theirs. We drove through Celebration and stopped in the models, but would never buy there. It's way over priced, and it gave us the creeps...in a "Stephen King" way....even more than the BWV clown pool!! To each his own on the spending money factor.

 

[MilkandCookies]

wow.....what a post.

I think I am shock.

 

[Rash]

wow.....what a post.

I think I am shock.

That says it all, doesn't it?

 

[tjkraz]

Well, I think we finally have a winner as the most misinformed post in this thread.

First time I read the post it came across as sour grapes from someone bitter they didn't buy into OKW about 13 years ago. You know, back when prices were about half of what they are now and free park tickets were included.

Now that I've re-read it a couple more times, I think it's just a case of ignorance. Go ahead, Mari annie, keep paying your hard-earned dollars for cash rooms at the Poly. I'm just not certain how making big cash payments for individual trips meets this criteria you cited: "If I am going to pay for something, my kids/grandkids will enjoy what we had to work so hard for."

 

[Kadorto]

Mari annie...you might need these guys

 

[Kadorto]

Oh...and this guy too maybe a little pixie dust will help you get along with us poor DVC'ers

 

[Beca]

Nah....no flames here....that is just one STINKY troll smell!!! (I mean, why else would you post that here? I can't imagine logging onto a Starwood site and writing that...someone's just LOOKING for responses. If you don't own DVC, and weren't looking to buy...why would you even be READING these boards?!!!)



Beca

 

[calypso*a*go-go]

Riddle me this: Why is Mari annie on the DVC C.B. forum anyway? Obviously there is still some interest on his/her part or they wouldn't be reading the posts here to start with. Perhaps we can get a Celebration C.B. started, eh?

Sorry Beca -- We must have been posting at the same time (as well as definitely being of the same mind set!).

 

[DVCPAT]

That's why we never bought into any DVC's at WDW!

We have been going to WDW for 16 years, 2x's yearly, we have seen things ourselves like you have expressed, some families and people are just too high strung, and they are over vacationed* or something, I worked with JQP's (John Q. Public) for years and people do get tiresome, I mean all you are getting for big bucks is renting *space/time* from Disney, it's no different than getting a hotel room there-except you are locked into what month you can go!
You don't have any other rights* than any other JQP!!!
I mean we went to Olivia's for Lunch last year, and we overheard a family talking with another family, you would of thought they OWNED KeyWest themselves, NOT!
Along time ago we took the tour (my son was 1 he is now in HS) and we almost bought into the idea of buying into Disney, we decided no.
You are getting nothing for your money.

We come and stay, and have stayed at all the property's.

But we ended up buying in Celebration instead. I d rather have a key to a real home* that I can go to anytime I want to.
At the time we almost bought, they gave lifetime* tickets--and after 50 years the property was given right back to Disney. No thanks, If I am going to pay for something, my kids/grandkids will enjoy what we had to work so hard for.

We love the whole Disney thing, we go to all the parks, spend a ton when we come, and yes, we will stay at the Poly in two weeks.

To each their very own.

Have fun on all your Disney Trips!

You sound very financially savvy. I’m curious how much you’ve spent on your 32+ Disney vacations in deluxe (poly) accommodations? I’ve only been a DVC member for 6 years, I hit the break even point one year ago. Another nice DVC perk (totally unexpected) is the cost per point appreciation. If the novelty of DVC wears thin, its nice to know I can sell at a profit.

I guess if your choice is buy DVC or buy a “real home” most definitely buy a real home first. DVC is for on-site Disney vacations. We enjoy the large accommodations. Once you stay in a one/two bedroom villa, its really hard to vacation in a conventional hotel room.

 

[rinkwide]

Let me get this straight...

Someone comes on here and claims DVCers are "getting nothing for your money" and then brags about buying at Celebration but admits to still having to pay up the wazzoo to stay in a dinky little room at the Poly?

BAAHAAHAAHAAHAAHAAHAA!

That's a good one, tell me another.

 

[Blackunicorn]

Wow. I found the OP very offensive. I'm going to try to keep this brief, I promise, and I'm trying to keep it nice.

1) DVC resorts are supposed to be quality resorts, and I expect to be treated like a guest at a quality resort, regardless of any perceived savings I received, real or imagined.

2) In any customer-based industry, you have good customers and bad customers. You have to deal with both, you can't just pick the good ones out and throw back the bad ones. This isn't just at DVC properties. If your manager can't handle this, then they probably shouldn't be in the job, because that is what a manager is supposed to do. They get a heck of a lot better perks to keep them in a job like this.

I have extremely high standards for Disney cast members, I will openly admit. I think that all cast members should make guests feel welcome, and special, and if the guest is a special trial then perhaps a cast member can change that by nicing them to death. Sometimes in life we just have to deal with unpleasant people. But as a cast member, it is your duty to uphold the ideal, or you should get a job somewhere where they let you be rude. I don't care how little you're paid--I drive 120 miles round trip every day to work for a pittance at a store with the Disney name that doesn't even belong to the Disney family anymore, and you can sure as shooting bet that I do my best to be a valuable CM.

 

[TCPluto]

....it's no different than getting a hotel room there-except you are locked into what month you can go!

You don't have any other rights* than any other JQP!!!

You are getting nothing for your money.

But we ended up buying in Celebration instead.

We love the whole Disney thing, we go to all the parks, spend a ton when we come, and yes, we will stay at the Poly in two weeks.

To each their very own.

Wow this is ignorant. Apparently she didn't pay attention on the tour she took.

Locked in to a certain month????

Why would you vacation 5 miles from your lovely house in Celebration?


I think by owning DVC, we only spend a 1/4 ton of money at Disney. I think I'm ahead.

 

[IsAreWasWereAm]

I agree with the troll comment, Beca. Way too much misinformation. Lifetime tickets? Still haven't figured out which month I'm locked into that I have to go.

A Celebration CB ... no interest here ... probably none anywhere else either!

I love my DVC. It's the only place for me!

 

[athenna]

Wow, I don't even know where to being to reply to this. Let me get this straight, does this person think we're supposed to be jealous that they are paying an arm and a leg to stay at the Poly? I am still lost as to why she is on this forum anyway. This forum is for us, not for people who wish they could be more like us

 

[DrBond007]

Just when you think a thread has died, it springs back, possessed but back.

I don't know

 

[Muushka]

She has a lot of posts (100+). Don't trolls usually register, strike, and leave?

Yeah, it just does not add up. Owns at Celebration (very $$) and stays at Poly.

Delusional maybe?

Anyway, it brought this dead old thread back to life!

 

[Caskbill]

Regards to Mari annie, if you check out her profile and peruse some of her previous posts, she does not appear to be a troll.

They still live in MA (outside Boston) so the purchase at Celebration is unclear, unless they are in the process of moving to Florida, but this isn't clear. But it does explain her comment about staying at the Poly soon since they do not currently live in Florida.

They apparently drive to Florida for their Disney vacations, and do not fly.

They have stayed in hotels like the Days Inn, and the value resorts at WDW as well as the other WDW hotels. They own two cars.

Doesn't sound like they're much different than the rest of us. Except being terribly misinformed about DVC.

For example, her thinking getting 'lifetime' tickets was not a good deal because it was only for 50 years and then all the property went back to Disney. Gee, when she first looked DVC was probably about $55/point. With a 230 point minimum purchase that would have been about $12,650. Getting free tickets would be the same as having free annual passes when they stayed there. In today's dollars, that's about $400 worth of tickets per person. For 4-people that's $1600 a year. For 50 years that would be $80,000 worth of tickets. Plus you get your accommodations for only the cost of maintenance fees.

Obviously she didn't do her math because if that's what she really thought there wouldn't have been any question at all.

OK, the free tickets only went to 1/1/2000, still a very good deal for those who bought initially. We personally saved a ton of money for tickets for 7 years. (we bought in '93).

As to having to use points in a specific month, she is obviously confusing use year month with vacation dates. As we know, use year month is simply what month you receive your new allocation of annual points that you can use anytime over the next 12 months (or the next 24 months if you bank them). It's similar to having a specific month that you get new license plates for your car. The plates are good for the full year, not just for the month you get them.

As to people saying they 'own' DVC, that simply comes from the fact that we all own deeded interests in DVC properties. Those deeds can be passed on to children and grandchildren. The fact that they eventually expire is no big deal. The purchase price more than makes up for itself with the savings we enjoy each and every year for the life of the 'contract'. Even regular DVC studios are superior to regular 'hotel rooms'.

Just some comments, in MHO.