They are direct flights with VA. Leaving on the 11th Dec returning the 6th Jan. When I initially phoned they said that they had all the flights apart from the return flight. I got the initial quote on the 6th Aug. By the time I phoned up on Monday they had the Jan allocation on the system. I was given an allocation seat, they get 12 a day with Virgin on the 11:15 flight. They get them ahead of other tour operators. Ask to speak to Jacqui she was really helpful. They allow you to book the cheapest accommdation, in fact this is called throw away accommadation. You don't have to use it. I intend to use mine as I happen to need a few nights between Christmas and NYE. I faxed the booking form off on the 13th and paid the deposit over the phone. No credit card charge, so paid with my Natwest for the car insurance. Don't let them put you off, insist that you have heard of someone getting these flights. Tell them can you have a quote from their allocation and ask to speak to someone else if they still draw a blank.