The ride from the airport to Disney was OK. The van was clean. The sign was wrong and they paged us to luggage service (which made me think that the airlines had lost our luggage) because it took us a while to get two seventy year old women and two preschoolers from the gate to luggage claim - which made me feel rushed. The grocery stop was horrible - they chose Kash and Karry - which I thought was a horrible grocery store, I've never been in a grocery store where the bread on the shelves was moldy - but I don't know good from bad in Orlando. Julio was charming - perhaps a little more charming than Grandma was comfortable with to my four year old daughter.
But if pickup had gone with the same minor disappointments, I'd just keep my mouth shut.
We called the night before to confirm at 10:30am pickup time. Yep, everything was fine. Got to the front of the resort at 10:20 and no van. Called at 10:30 and was told "He was there at 10:00, you weren't, so he left after twenty minutes." If he had been there, we had just missed him. Now he had two cell phone numbers for us and we were in our room - so he could have called if he was there. He turned around and arrived at about 10:50. Then - when we were already running twenty minutes late (and remember, we aren't a party that is not going to be able to run to catch a flight) - he took his sweet time loading the luggage so my husband and I started throwing bags in the back. One requested booster seat wasn't in the van. One of the seatbelts was broken. He took the longest way out of the Epcot area to the airport I have ever seen. And he drove slow - old men in hats were passing us! Oh, and I don't know if I couldn't have understood the driver - he didn't say a word to us. We had to volunteer which airline we were flying with. By the time I got out of the van, we were an hour later than I had expected and I was fuming. I had planned on two hours before "takeoff" at the airport - which gives us a good hour and a half before we need to be at the gate. And I have half an hour before boarding begins to get everyone ticketed, baggage checked, through security, two seniors and two preschoolers to the gate, and we were kind of hoping to pick up something to eat - having last eaten at 9:00am and we won't get off the plane until 3:00.
We got to the airport and the skycap took over (thank God because he was the most efficient person I dealt with all vacation)! We grabbed a bite and reached the gate as the plane was half boarded. (I did check at the gate and make sure we had time to grab food - we did, but barely).
We caught our flight, so no harm done to anything but my nerves - but I can't recommend them.
I feel horrible saying that, but I did.
