I have used H & R Taxcut for years and have never had any problems. It's extremely easy to use.![]()
I used to use H&R Taxcut, but had a problem one year when some sort of software they had rejected my state return and refused to eFile it, without giving any sort of error message (despite it passing all of the online checks when I prepared it). When I contacted their customer service, they were downright rude about it, unable to explain the error and treating me like I was doing something wrong although they couldn't tell me what that might be! Then they tried to blame the problem on the state and only after push back from the state did they admit it was a software module on THEIR end that rejected the return. I only did my state return with them because I wanted to efile (State return is simple to fill out once my Federal return is done) and had to FIGHT to get them to refund the cost for that. After that whole fiasco, I swore off H&R forever.