I am a trial lawyer. I wear heels in front of a jury 100% of the time as, unfortunately, it can affect their perception of me if I do not. But I wear flats to and from court and change. And I wear flats or flip flops in my office.
I say the requirement is discriminatory when someone cannot physically wear the unnecessary heels but otherwise perform the job. If someone in a wheelchair can perform all tasks of a job, an employer cannot legally refuse to hire them because a customer may not want to see a wheelchair. Same goes for physical limitations regarding heels.
I say the requirement is discriminatory when someone cannot physically wear the unnecessary heels but otherwise perform the job. If someone in a wheelchair can perform all tasks of a job, an employer cannot legally refuse to hire them because a customer may not want to see a wheelchair. Same goes for physical limitations regarding heels.