Where are our documents????

[LOLA2]

We have requested timeshare info about 3 weeks ago. Never recieved I called a week a go to tell our guide and he said he would fed ex. Still have not get? How long did yours take to get, I wonder what is going on?

 

[DVC Grammy]

I'd call your guide back and tell him to re-send the documents or track them via FedEx. Even the slowest "snail mail" wouldn't take three weeks, much less FedEx!

 

[Cruelladeville]

Call your guide back, and tell him your documents got lost in the mail, because you still haven't gotten them. You will get them shortly after that.

 

[disneynutz]

DVC uses FedEx snail mail, not overnight. You also have a delay while they put the info together. All of our DVC mailings have taken over a week. Should be there any day now.