Last yr I tried early on (at 7), and kept trying but no dice... the "servers were too busy to handle my request"... finally I just called, waited for about 10 mins, got the ressie done, and was off the phone before 8 am. I kept checking and the "servers were too busy" until after 11 am. My guess is that it really was a server overload - you're probably better to just get on the phone!!