Liquidice
DIS Veteran
- Joined
- Mar 10, 2019
- Messages
- 1,801
My kids both have a sorcerer pass that expires on 10/25/22. I want to renew it as soon as possible (just incase they raise the price or come out with new passes that have more blockout dates, etc).
Yesterday I logged in and went to https://disneyworld.disney.go.com/passes/renew/ and it said I have no passes eligible to renew. This morning I did the same and it said my kids' passes are both up for renewal. However, it only gave me the option for the Incredi-Pass, meaning I need to call DVC.
I called DVC Member Services at 9am when they opened - woohoo, no wait. But the CM I talked to said that he can't renew the pass because it wasn't 60 days yet. He said technically the pass is good until 10/25/22 at 11:59pm, so I cannot renew until 8/27/22 which is 60 calendar days after the pass expires.
I know technically tomorrow is exactly 60 calendar days from the expiration on 10/25/22, but seeing as how the website lets me renew today (although not to the Sorcerer pass) I thought I should be able to renew over the phone but the CM wouldn't let me.
Anyone have any experience with this? Should I be able to call tomorrow morning and renew? Or do I have to wait until 8/27/22 to renew? I know CMs are not always right so I figured I'd ask if anyone else had a different experience.
Thanks!
Yesterday I logged in and went to https://disneyworld.disney.go.com/passes/renew/ and it said I have no passes eligible to renew. This morning I did the same and it said my kids' passes are both up for renewal. However, it only gave me the option for the Incredi-Pass, meaning I need to call DVC.
I called DVC Member Services at 9am when they opened - woohoo, no wait. But the CM I talked to said that he can't renew the pass because it wasn't 60 days yet. He said technically the pass is good until 10/25/22 at 11:59pm, so I cannot renew until 8/27/22 which is 60 calendar days after the pass expires.
I know technically tomorrow is exactly 60 calendar days from the expiration on 10/25/22, but seeing as how the website lets me renew today (although not to the Sorcerer pass) I thought I should be able to renew over the phone but the CM wouldn't let me.
Anyone have any experience with this? Should I be able to call tomorrow morning and renew? Or do I have to wait until 8/27/22 to renew? I know CMs are not always right so I figured I'd ask if anyone else had a different experience.
Thanks!