Whats up with southwest?

[dkostel]

Am sitting on MCO waiting to fly home. My flight is delayed by 50 mins (so far) because they don't have a flight crew. This is the 3rd flight in a row (not counting first flights of the morning) that did not have a crew. What is going on with them? They certainly aren't the cheapest anymore and definitely not the most on time.
I think I will be looking elsewhere in the future.

 

[Michblue]

That's dissapointing to hear. We are flying Southwest next week.

 

[DebbieB]

Am sitting on MCO waiting to fly home. My flight is delayed by 50 mins (so far) because they don't have a flight crew. This is the 3rd flight in a row (not counting first flights of the morning) that did not have a crew. What is going on with them? They certainly aren't the cheapest anymore and definitely not the most on time.
I think I will be looking elsewhere in the future.

See this article:

http://www.latimes.com/business/hiltzik/la-fi-mh-southwest-air-20141014-column.html

When you start looking elsewhere, be sure to look at baggage fees and change fees.

 

[Shelly F - Ohio]

Instead of asking us I would be ask the gate agent for compensation since it appears to be a SWA issue.

 

[DebbieB]

Instead of asking us I would be ask the gate agent for compensation since it appears to be a SWA issue.

Good idea. We had a flight last year that was about 2 or 3 hours late, we each got a $100 voucher without even asking.

 

[magicaldisney]

See this article:

http://www.latimes.com/business/hiltzik/la-fi-mh-southwest-air-20141014-column.html

That is an interesting article. Thanks for sharing.

They certainly aren't the cheapest anymore and definitely not the most on time.
I think I will be looking elsewhere in the future.

Aint that the truth. The last year or so we've found flights including baggage for a good amount less than SW and better flight times. I'm wondering if they have increased their fares to cover the cost of the disaster sited in the article DebbieB posted.

 

[hsmamato2]

what?!?! they give vouchers for late flights? the last 2 years,3 out of 4 flights was a big delay.... I attribute it to the merger with airtran,since it has been frequent since that happened. weird route changes,and who knows what, but it now seems like their new normal.I wish I had thought to ask about vouchers the last few times we sat around for 3 hours waiting for a flight crew to arrive...we just bring a good book and wait it out usually...I hate connecting flights on SWA for this reason