Bell hop will be more than happy to store your food. If you have any that need to be kept in a freezer or refrigerator make sure you piont those out to bell hop. Even though they most likely will know what needs to be kept frozen and refrigerated, we usually keep ours in separate bags and point it out to them. One time we just said we have groceries and handed the groceries to them. 6 hours later nothing was refrigerated.