for the december codes, they were posted by 7am eastern time and i called CRO at 7:15am. i waited a long time on hold too! i believe CRo opens at 7am. as for mousesavers, i believe we were told not to expect them until later in the morning, around 9 or 10am, but mary posted them early! i hope this helps. i am sure others could offer you better info.