Kristi1357
DIS Veteran
- Joined
- Aug 15, 2000
- Messages
- 4,477
Here's a new one - the GF!
We spent our wedding night there and it was the worst experience ever! We had a honeymoon conceirge room with a castle view. The view was the only good thing.
We got to our room around dinner time (after wedding) and there was a maintainence man working on our door with the lock in pieces. We explained that was our room and he asked us to come back later.
We told him no, our things were in the room and we had 1 hour to get ready & change for our dessert party that night. So, he put the door back together and told us he'd fix it later that evening - but once we left the room, we'd not get back in with our key cards until he fixed it. Fine.
We get back from our dessert party around midnight, totally exhausted. Walk past concierge, and get all the way down to the room (long hike), the door won't open.
I was crying and sitting in the hallway. Very tired and now really upset. We go all the way back to the concierge - "oh, yes, we are moving you." WHAT? It's midnight on our honeymoon!!! AND we just walked by you! My DH says no you are not moving us - that's our room and we are exhausted. Our things are all out all over the room. Finally, concierge guy gets a master key and lets us in room. Fine.
Half hour later, phone rings. Concierge is calling to tell us not to leave room, we won't get back in. A bit later, phone rings again, he says also, you cannot charge to room since keys don't work. WHATEVER - just leave us alone!
Next morning, we can't leave to get breakfast and I was not about to spend a penny on room service since we could not leave the room together. I ended up eating cereal from the in-room fridge (happy honeymoon).
Finally, I decided to relax in the whirlpool tub. While I am soaking away - someone tries to open our door. Mind you, the do not disturb sign was still on door handle. The only reason they did not get in was that the safety lock thing stopped the door!
My Dh runs and shuts the door. They call now, wanting to know if they can fix the door. NO.
Now, since someone tried to bust down the door, the lock is making this beep-beep-beeping noise non-stop. Very annoying. But again we are trying to enjoy our morning and view of the castle. Phone rings. Concierge says people are complaining that our lock is beeping. Yup - it is, thanks - hang up. Phone rings later - can we fix your lock? NO - we are leaving in 2 hours, pls. leave us alone!!! Then they call again later wanting to fix our safe. NO!!!
As we checked out that day, I was in tears at the front desk. I asked if I could have the GF manager's address - the real address. I told her I did not want the PO Box 10,000 addy. That's what she proceeded to give me anyway.
She then just got the manager on duty, without me asking for him. He was a total waste of time! I explained all this. He simply said it would not happen again and offered to move our bags to our next resort. I told him that he would lose them, thanks.
Because of this, I cannot justify ever staying there again. And to think we almost splurged and stayed there for the whole week! I just find that resort very snotty and have heard same from many people. This was in Nov. 1999 and I still get very upset about that stay. Can you tell?
We have stayed at ASSP, ASMu, PC, AKL, BCV, BWV, OKW, CBR, CSR, POFQ, POR, WL and Poly and I would stay at any of those resorts again.
We spent our wedding night there and it was the worst experience ever! We had a honeymoon conceirge room with a castle view. The view was the only good thing.
We got to our room around dinner time (after wedding) and there was a maintainence man working on our door with the lock in pieces. We explained that was our room and he asked us to come back later.
We told him no, our things were in the room and we had 1 hour to get ready & change for our dessert party that night. So, he put the door back together and told us he'd fix it later that evening - but once we left the room, we'd not get back in with our key cards until he fixed it. Fine.We get back from our dessert party around midnight, totally exhausted. Walk past concierge, and get all the way down to the room (long hike), the door won't open.
I was crying and sitting in the hallway. Very tired and now really upset. We go all the way back to the concierge - "oh, yes, we are moving you." WHAT? It's midnight on our honeymoon!!! AND we just walked by you! My DH says no you are not moving us - that's our room and we are exhausted. Our things are all out all over the room. Finally, concierge guy gets a master key and lets us in room. Fine.Half hour later, phone rings. Concierge is calling to tell us not to leave room, we won't get back in. A bit later, phone rings again, he says also, you cannot charge to room since keys don't work. WHATEVER - just leave us alone!
Next morning, we can't leave to get breakfast and I was not about to spend a penny on room service since we could not leave the room together. I ended up eating cereal from the in-room fridge (happy honeymoon).
Finally, I decided to relax in the whirlpool tub. While I am soaking away - someone tries to open our door. Mind you, the do not disturb sign was still on door handle. The only reason they did not get in was that the safety lock thing stopped the door!
My Dh runs and shuts the door. They call now, wanting to know if they can fix the door. NO.
Now, since someone tried to bust down the door, the lock is making this beep-beep-beeping noise non-stop. Very annoying. But again we are trying to enjoy our morning and view of the castle. Phone rings. Concierge says people are complaining that our lock is beeping. Yup - it is, thanks - hang up. Phone rings later - can we fix your lock? NO - we are leaving in 2 hours, pls. leave us alone!!! Then they call again later wanting to fix our safe. NO!!!
As we checked out that day, I was in tears at the front desk. I asked if I could have the GF manager's address - the real address. I told her I did not want the PO Box 10,000 addy. That's what she proceeded to give me anyway.
She then just got the manager on duty, without me asking for him. He was a total waste of time! I explained all this. He simply said it would not happen again and offered to move our bags to our next resort. I told him that he would lose them, thanks. Because of this, I cannot justify ever staying there again. And to think we almost splurged and stayed there for the whole week! I just find that resort very snotty and have heard same from many people. This was in Nov. 1999 and I still get very upset about that stay. Can you tell?
We have stayed at ASSP, ASMu, PC, AKL, BCV, BWV, OKW, CBR, CSR, POFQ, POR, WL and Poly and I would stay at any of those resorts again.
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