I've stayed there many times and loved it. It's a more laid back resort. There's no food court like the values & moderates, there's not a large feature pool like the Yacht & Beach Club, there's only 1 restaurant. I wasn't looking for those things, the times I stayed there I was looking for a quiet, relaxed time in the large rooms (I usually stayed in a 1 bedroom). So when people write bad reviews, it might be because they chose a resort that did not meet what they were looking for. It's not everyone's "cup of tea". Before you book any resort, you need to look at what your expectations are and if that resort has what you are looking for.