What is up with Southwest? Are they folding after Jan 11th??

[vwrose14]

I am not sure about the going flight but it was NS at 3:20pm on nov 20th, I think it 1226 can't be sure though. My flight back was 2254 on Dec 9th. They have since rescheduled me and charged me $5 each ticket more

 

[GAIL HAYDEN]

The cancelled your flight, rescheduled you and charged you more? This was their option. How did they require payment?

 

[vwrose14]

credit card over the phone. Now I have to lay over in St LOuis and I have to pay their airport tax

 

[GAIL HAYDEN]

If they changed the flights on their own, then you should not be charged, however, if you decided to change the flights, then you would be charged, I would call SW and see what is up.
Generally they are really good about this stuff.

 

[Lewisc]

Gail--it sounds like the $5 is not a fare difference but an extra facilities fee (airport tax) since vwrose went from a non-stop to a connecting flight. Not sure if SWA will absorb it if asked.
Although SWA hasn't had major flight cancellations like other carriers, they have had to selectively cancel flights since they have just added service to Norfolk but have cancelled the new aircraft that had been ordered for delivery from Sept to Dec 2001.

 

[GoldenPrincess]

I second what Gail said. Definitely call them to find out about the extra charges. Especially if they cancelled the flight.

Let us know what they tell you. Good luck!

 

[disney4us2002]

I keep meaning to post to you about your son (?). Whoever, the boy is in your signature is just a beautiful little boy. Oh shoot, my dh always tells me I'm not supposed to use 'beautiful' when describing a boy, so in that case he is very handsome.

Carla

 

[GAIL HAYDEN]

Carla,
I totally agree, the child is beautiful, and you can use that for young children.
In fact, what is more beautiful than a child?

 

[GAIL HAYDEN]

Lewis,
Good point. But....when they cancelled my non stop flights ( no I am NOT complaining) on Sept. 13 & 14th, and rescheduled me on a flight that had one stop, they did "eat" the extra facility charge. Might have been because of all the nastiness going on, who knows?

 

[GoldenPrincess]

Thanks Gail and Disney4us! That BEAUTIFUL (and yes, it's o.k. to say that--I just won't tell him!) little boy is my grandson Kurtis. He just turned five and is absolutely adorable. He's very bright and say's some of the cutest things. Don't get me started--I could bore you all day with the details!

He, and his parents, are arriving later today for a 30 day visit!! I can't think about it too much, though, or I'll just start crying. I'm just SOOOO excited to see them! This is going to be a very emotional day for Mom/Grandma!

 

[vwrose14]

My original flight was to depart at 8:35pm. They cancelled it so I changed to the one departingat 3:20 and because I didn't take the other nonstop flight that is at 8:30am I had to pay the extra tax. I don't care though. It was like $5 each more and I get to go to US and WDW for 20 days so I am not going to complain because I realize alot of people have it worse

 

[GAIL HAYDEN]

vwrose,
Thanks for clearing that one up, and what a GREAT attitude, good for you!!! Have a wonderful time.

 

[GAIL HAYDEN]

goldie,
Have a wonderful visit!!!!! Hey, it is ok to get emotional, this is such a positive one, what a nice change in light of the occurances of the last month.
As to boring us/me, nah, I can share too, I have three grandchildren.