i always check in by 8:30 am.
now getting the room has varied.
it is guarenteed to be ready by 4 pm.
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We did have a problem this year. We had three rooms. When we arrived around 12pm none of our rooms were ready which we expected. We sat by the pool for the afternoon. By 3pm, my sons room was ready so we all hung out there. By 4:10, our room was ready but our daughters wasn't, the front desk said they were shampooing the rug??? Well, my husband complained since we all had reservations for dinner that night and they gave her another room. Not sure why they couldn't just do that from the beginning, but she ended up getting room 1625 and it turned out to be a gorgeous view of the park.