We were at BWV last September and checked in right after Hurricane Jeanne had passed. Many people were confined to their rooms for 24 hours.
We were assigned a non-smoking 1 bedroom unit. When we entered, I thought the room smelled a little "off" but it wasnt a strong odor so I let it go.
The smell continued and it was definitely in the room. That evening when we returned, I was manic trying to find where the smell was coming from and discovered an ashtray in the ent. center drawer.
I immediately called MK and they immediately sent someone up with the spray. She sprayed the furniture, curtains, carpet etc. The smell did improve, but less than 48 hours later the "stale smoke" smell returned. I called MK again and immediately they sprayed again. We left less than 48 hours later so not sure if it returned.
We were told that because of the hurricane confinement people smoked in Non Smoking rooms, which is fully understandable. BWV was great and the MK staff was excellent and very responsive. We didnt want to move in the middle of our stay like they offered.
I think encouraging those that receive smoking rooms to request a total change of curtains, bedding, pillow cushions etc, would increase our dues just as much as not paying the $25 change fee, or having rooms sit empty or any of the other suggestions on the other thread. I also think it would get you on the naughty list!