What DVC package should I receive after closing?

[Keishag]

We closed a month or so ago and I've already received my letter that came with a code to make reservations. It did not include a member number, but I was able to call in and get that. I was under the impression some kind of packet or folder should also come, is that correct? I still haven't received anything and I'm wondering if I should call in. I got the letter as well as a welcome email with another code but nothing else.

 

[gluestickgirl]

Are you a resale buyer? We called and were told they weren't sending welcome packets to resale buyers. We closed back in April.

 

[KAT4DISNEY]

I've never received anything more on a resale than my member number.

 

[Disney Dad ADL]

I got some kind of DVC propaganda if I remember correctly, but I pretty much threw it away as soon as I got it.

I didn't get the magnets or bumper stickers, or whatever others have reported getting.

 

[disneynutz]

They don't spend money sending stuff to resale buyers.

Bill

 

[Tardisblue]

Can we beat this dead horse some more? I knew going into this I was a resale buyer after the April 4th cutoff and that I wouldn't be receiving the standard perks of buying direct. I accept that. I just don't understand the reasoning behind it. You've created 2 classes of guests within DVC - yet we are all committed to 20+ years of dues, park tickets, park schwag, etc. If resales are hurting your brand (?) then why not just refuse each contract, buy it back and sell it direct?

 

[Perelandra]

Can we beat this dead horse some more? I knew going into this I was a resale buyer after the April 4th cutoff and that I wouldn't be receiving the standard perks of buying direct. I accept that. I just don't understand the reasoning behind it. You've created 2 classes of guests within DVC - yet we are all committed to 20+ years of dues, park tickets, park schwag, etc. If resales are hurting your brand (?) then why not just refuse each contract, buy it back and sell it direct?

It strikes me odd that Disney would create a second class and effectively make second class buyers out of arguably their most loyal constituency. I have spent $57,500 in the last 3 years on Disney (counting my resale contract), and have committed to the next 37 years. Why you would take away a few 10% discounts and some magnets from the people you know will spend the most on tickets, food, merchandise etc., is beyond me. Most corporations would fall over backwards to catch such loyal clientele. Oh well, I still love Disney and I'll buy their little 25 point add on, but it was definitely a bush league move and not reflective of the "Disney Way".

 

[disneynutz]

Disney doesn't care about owners, they care about contracts. Once sold the contract will be in play by someone until Disney decides otherwise. Spending any time or perks on owners does nothing to make them money due to the fact that owners will use or forfeit the points for the year.

Even with all of the info posted about the downside of DVC and the changes to the "club", people still buy direct.

Bill

 

[Perelandra]

Disney doesn't care about owners, they care about contracts. Once sold the contract will be in play by someone until Disney decides otherwise. Spending any time or perks on owners does nothing to make them money due to the fact that owners will use or forfeit the points for the year.

Even with all of the info posted about the downside of DVC and the changes to the "club", people still buy direct.

Bill

Just pointing out that that is the short sighted vision rather than what pays off long term

 

[disneynutz]

Just pointing out that that is the short sighted vision rather than what pays off long term

But their vision doesn't matter, someone will use the points and take Disney vacations guaranteed for 50 years. If an owner becomes dissatisfied, they sell to someone else who takes Disney vacations for the remainder of the 50 years.

Perks and other events IMO are window dressing for prospective buyers more than a benefit aimed at existing owner satisfaction.

Lets face it if they really cared about owners, they would fix the website, train their people better and insure that we check into a room without issues and that housekeeping sticks to the published schedule.

Bill

 

[Popouri DVC]

Can we beat this dead horse some more? I knew going into this I was a resale buyer after the April 4th cutoff and that I wouldn't be receiving the standard perks of buying direct. I accept that. I just don't understand the reasoning behind it. You've created 2 classes of guests within DVC - yet we are all committed to 20+ years of dues, park tickets, park schwag, etc. If resales are hurting your brand (?) then why not just refuse each contract, buy it back and sell it direct?

Agreed.

I think it is rather ridiculous also. If they don't want resale buyers they should ROFR all contracts. I know they won't and I know why but it irritates me that Disney divides DVC this way.

 

[TexasAggie73]

Resale buyers are making the choice to save a lot of money by buying resale verses direct buyers, so why should they have the same perks? Disney provides a lot more perks than other time share companies do for their direct buyers. Also, if you buy other time shares from the resale markets, you don't get the same benefits as their direct buyers.

 

[KAT4DISNEY]

Just pointing out that that is the short sighted vision rather than what pays off long term

Seems like the biggest arguments is that it's not what timeshares do. They have to be that way.

Now my argument is that there's rarely a single way things have to be. And I think that Disney was served pretty well by not having differences just as I also argue that just because someone will buy resale it does not mean that it is a lost direct sale.

 

[mustinjourney]

Seems like the biggest arguments is that it's not what timeshares do. They have to be that way.

Now my argument is that there's rarely a single way things have to be. And I think that Disney was served pretty well by not having differences just as I also argue that just because someone will buy resale it does not mean that it is a lost direct sale.

arguably -- Disney makes more money by having an active resale market b/c the people that sell, were not likely to come to the parks much at all. By getting "new blood" into an old contract, you get a new family coming in that is likely ready to spend a bunch of money on tickets, food, souvenirs, etc...

Not to mention -- having an active resale market allows Disney to charge more up front, since one of the selling features is that if DVC no longer fits your lifestyle, you can always sell it later for a decent price.

 

[Keishag]

Ok, that makes sense. I won't lose any sleep over it then. Just wanted to make sure it didn't end up lost or undelivered. I was able to make my reservation, that's all I care about.

 

[EvilDrPorkchop21]

You're not missing much, I bought direct and I think I got two ugly b/w DVC magnets and some kind of postcard. All of which is stashed in a drawer somewhere.

 

[hebbynan]

We are looking at buying resale now - was going to buy into the new expansion at wilderness lodge when they start selling, but the practical side of me is having trouble with how much they'll probably be selling points for (if it's anywhere close to the $ of the Poly). I don't care about magnets and such - more into saving $$. That being said what are the other "perks" that we'll be missing out on? I don't care about discount to on merchandise, dinners, etc. The only thing I think I might like to do would be TOTWL at the CR. Can we still get in there if buying resale? What will we be missing out on?

 

[KAT4DISNEY]

We are looking at buying resale now - was going to buy into the new expansion at wilderness lodge when they start selling, but the practical side of me is having trouble with how much they'll probably be selling points for (if it's anywhere close to the $ of the Poly). I don't care about magnets and such - more into saving $$. That being said what are the other "perks" that we'll be missing out on? I don't care about discount to on merchandise, dinners, etc. The only thing I think I might like to do would be TOTWL at the CR. Can we still get in there if buying resale? What will we be missing out on?

Yes, TOTWL is still available to resale buyers.

The other perk that can add up is the AP discounts but you have to be going often or long enough where an AP makes sense to start with. If you don't then that won't matter either.

 

[disneynutz]

Another difference between direct and resale is that with a direct purchase Disney by law has to send the buyer a ton of legal, association, and membership documents, rules and policies. I suppose that the resale seller should pass the documents on to the resale buyer but that never happens.

Bill

 

[hebbynan]

Another difference between direct and resale is that with a direct purchase Disney by law has to send the buyer a ton of legal, association, and membership documents, rules and policies. I suppose that the resale seller should pass the documents on to the resale buyer but that never happens.

Bill

Is there anywhere you could obtain copies of these documents if the seller no longer has them?