I don't understand why WDW doesn't have dedicated buses running at the end of the night just for the scooters & wheelchairs. That would go a long ways to relieving some of the frustrations people have with the buses. We were there last week and took the bus ONCE (we had a rental but thought we'd give a try just once). We ended up waiting forever because each time a bus would pull up 4 or 5 scooters would show up and take up most of the bus.
Well, once isn't a reasonably sampling; and there's no bus at Walt Disney World that can accept four or five scooters. Such a bus, if it existed, would pretty much fill up with just those five scooters, since each scooter needs four spaces - three for the scooter and one for the Guest. No, what you perceived as four or five scooters at a time was likely not more than two.
What should have taken maybe 20 minutes ended up taking more than an hour just to get on the bus.
In an ideal world, sure - but you stayed at a resort with over 2,000 rooms, or potentially 8,000 Guests. Obviously (a) you are not the right type of person for public transportation and (b) you chose a really bad time of day for your 'test'. Even without scooters, it's still going to take a long time to transport all those people.
I don't question if someone needs a scooter or wheelchair but the process that WDW uses to load and unload them is ridiculous. When we did get on there were 4 scooters on the bus and each at a different stop in CBR. Each time the driver had to stop, take two or three shots at "kneeling" the bus just right, untether the scooter and then the rider would attempt to navigate their way off the bus (which took a while too because most of the scooter riders weren't too skilled at navigating in such a tight spot). It took FOREVER!
Okay, so apparently you were on a bus with a lift. While it's too bad the driver needed several attempts to place the lift properly, doesn't it make the most sense to unload
all Guests
safely? And just like you were able to exit the bus at your village, isn't it reasonable that each Guest using an
ECV (and their parties) would be able to exit the bus at the stop closest to their respective rooms? As for it taking forever, well, are you sure about that? Aren't you home now? Or are you still on the bus?
I'll never take the bus again (National Emerald Aisle all the way). Once again, I don't fault anyone for using a scooter/wheelchair but WDW needs to make some serious changes if this is the way the buses normally operate.
Okay, well, understood that you won't use the buses again - but overall, no serious changes need to be made. A separate bus - or a fleet of separate buses - wouldn't work, or probably be necessary for just an hour or two a day; plus that would likely violate the ADA.
Not that I care for your tone (like I ever do) but as I said I don't take the bus so maybe it was 3 or 4. I do know there was line of scooters a mile long (yes, it was an actual mile - honest I measured ) and that every bus took the max number of scooters each time up to and including when we got on the bus ourselves. It still doesn't change the fact that the entire loading process and trip back to CBR took a ridiculous amount of time. How anyone puts up with riding the buses is beyond me. If I was in a scooter I would welcome a dedicated bus to use that could speed the whole process up for everyone.
It wasn't more than three, and it was much more likely two, tops. Given that, and that there are six (or is it seven?) stops at CBR, only three scooters could possibly have been unloaded from your specific bus. It's regrettable that issues with the bus's lift system caused delays with this. Oh, if you were on a bus with a lift, there were only two scooters on your bus. Period. So there were only two drop-offs at your resort where you were inconvenienced by the lift not positioning correctly.
How anyone 'puts up with it'? I guess we know what to expect; we're on vacation and we relax. We even plan for extra transportation time when we're not doing the driving.