Whichever one the overseas customer service rep on the phone has. Doesn't matter if he tells me his name is "Mike." He's often hard to understand, especially when reading by rote from the manual he was told to repeat aloud.
You do realize you could be talking to an American citizen, right?
I’m sorry, but this attitude drives me crazy. I work customer service, so I know that sadly, I will always find work if I need it, because I have a plain, easy to understand voice.
As far as understanding accents, I can’t think of one that I just plain can’t understand, even if it’s just the basics.
If that American citizen was in a speaking job talking to a specific demographic who can't understand him well, he is not WELL SUITED for that job. There are plenty of other customer service jobs that do not rely on being verbally understood.
It's the same for a rocket scientist who went to MIT and knows he is lecturing to general population/lay people, but keeps speaking predominately with such technical jargon and not breaking it down for the lay people that he becomes frustrating and annoying to listen to.
CLEAR?
Have the day you deserve.



Again, thank you for your part in this. 
Over the course of 15 years I've worked closely with our overseas Indian counterparts. At first it was difficult, but then it became quite easy to understand them, in fact I prefer talking with them than some of my relatives.Indian. If I call Sirius I about lose my mind. I’m sorry, they may very well be American citizens (?)but I can’t understand them so…..
It's all a matter of acclimation.

I was just going to mention “The Great British Baking Show”. There is a woman on the latest season that I struggle to understand. I know she is speaking English, but I can’t understand a word she says. I have no idea about the accent — I just know that I cannot understand a word of what she is saying.Scouse.
When watching the Great British Bake Off,
I found those contestants with a Scouse accent were a bit harder for me to understand.![]()
This is also difficult for me. I take the blame if the conversation isn't going well. I fall back on my "southern accident" is hard to decipher and ask for a different agentIndian. If I call Sirius I about lose my mind. I’m sorry, they may very well be American citizens (?)but I can’t understand them so…..
This - it can be very difficult to understand. Stateside I'd say a thick southern accent.Indian. If I call Sirius I about lose my mind. I’m sorry, they may very well be American citizens (?)but I can’t understand them so…..