crisi said:
What I don't like is that Disney didn't do what I consider due dilligence in resort planning and design with these resorts - Disney usually PLANS better - or they seemed to back in the day.
I'm revoking this statement - or clarifying it. I think Disney and DVC does do due diligence, I just thing they don't weight the criteria I'd like to see weighted as high as I would weight it. One is "how will taking this action affect our current members" (guests, in the case of theme parks, because this isn't just a DVC thing). The second is "what will be the long term effect of this action."
This isn't a "they ruined the system with SSR" thing. This is "they've been making decisions they haven't really thought through since they put in the view structure at BWVs." (Could there really have been a time DVC thought people looking at the drive for the same number of points would be just as happy as those looking at the BW? And then, when they figured that out, they (IMO) changed the point structure the wrong direction - the standard views are as good as most of the preferred views - its the BW views that have a qualitative difference, in my mind).
To turn this off DVC, take the dining plan. On an individual level, I'm a huge fan of the idea of the dining plan. We haven't had the opportunity to use it yet, but it can really save money. Its great that other people are discovering how enjoyable a Disney vacation can be when you spend an hour sitting down for a pretty decent meal. Its great.
On an aggregate level, I feel its being oversold. People are having a hard time finding a place to eat. Reservations need to be made further out than ever. People who could wing it in the past are having to change their methodolgy. And Disney isn't adding more restaurants to feed the demand (one in AK....). Reuse Oddessy and Ariels - that would provide two more venues...Moreover, the dining plan seems to be changing menus, service and food quality - though those are perceptions of mine that may be wrong.
A Disney vacation (and I'll continue with the dining example) has always been an exercise in knowing the system and working it. Know which restaurants need ADRs, make them 90 days in advance (the old system). Know which restaurants are good and which aren't. Don't plan to eat at Boma if you are going to spend the day in the MK and intend to catch Illuminations at night. Have your big meal at lunch for lower prices and fewer crowds. People who don't know the system are at a disadvantage, but it is possible to still have a great vacation not knowing the system.
It seems that lately, the system is getting more complex and working it is getting harder. ADRs six months out! And more and more people making them for the same number of restaurants, which means that dining at dinner time in anything resembling a popular restaurant now involves planning months in advance (we used to make our ADRs about four - six weeks out with decent enough results - can't do that anymore).
(Fastpasses are another example of added complexity. A boon to those of us who know how to work the system, but the theme park board almost always has a thread somewhere about someone standing in the long line griping about the Fastpass line and not understanding the system. And the Fastpass system grants definate advantages to certain guests - families who have a "Fastpass runner role" for instance. Don't get me wrong, I like Fastpasses, but I sometimes wonder how anyone who is taking their first Disney trip without a "native guide" manages to leave happy - unless they get lucky enough to find us, or do more reading than you do in most college semesters.)
And yet, with all of that rather wordy vent, I still remain content, I suspect in part because I do understand how to work the system. Overall, Disney has done a good job balancing their customer needs with their business and I still admire what they do. But I can still look at it and not think it was done the way I'd do it (which is, of course, the right way).
(by the way, I wrote that while you were posting Mikesmom - I agree with you as well).