1. The rack rate price of a deluxe resort, non value season.
2. Disney's inability to offer any decently priced room for a family of 5 or more, Hence, we have discovered the swan.
3. When staying at a deluxe, really not feeling like getting your moneys worth. Example" At the Polynesian, anyone can watch the fireworks from the beach, the pool is always crowded, no chairs, I would like a scan gate here, just to make sure who is suppose to be there is there, others should not be there. Sorry, for $300 plus a night the only privledge I feel like I have is the bed lately.
4. The inability to immediately contact the proper person to rectify a problem or situation, usually getting a brush off, etc. Took my dh time and phone call to track down the bus transportation manager from our room last time.
5. Some cm obvious ignorance not to get involved and correct a situation, example in the park" line cutters, smokers, etc. I had to practically have a verbal confrontation with a cm just to get a handicapped seat once. At the Polynesian- screaming child before 6 am, lasting at least almost 2 hours, saw at least 3 cm's in hall and no one did anything. Finally mom came out and I gave her, if looks could kill look. She could have taken the kid down by the marina etc. I dont care if its normal hours, but we were all trying to sleep.
6. Target marketing only certain groups, this could be resort wise, income wise, location wise etc.
7. Akershus- Getting rid of the Authentic Norwegian Food, Cold Buffet to bow down to the almighty disney dollars and the almighty disney princesses to bring disney the almighty bucks. This is a DISGRACE. The whole concept of the food, authentic interaction with norwegian cast members etc. seems lost to disneys bottom line.
Ane I sure hope Disney reads this.