WDW will NOT accept "codes" if you do not have the postcard.

[Sammie]

If any adjusting to the discounted rate is going to be done, it will done prior to the dates of the reservation. Disney is not going to let someone have a discounted rate for months, then suddenly at check in recend it.

Once you arrive at your resort what is on your confirmation sheet is what will be honored. Any requirements for ID, be it AAA or AP will be on your confirmation. If there is nothing noted on your confirmation about proof of the code, it will not be asked for.

I am sure the DRC management has come down hard and heavy on the booking agents for a mess up in the way this was handled but it is over and they will simply be more deligent in future bookings, hence the comment from the CM.

 

[calypso*a*go-go]

Did the problem really start with the booking agents? It seems to me that it was more of a computer glitch as the CM I orginally made my reservation through checked and said there was a code associated with my name. I went on to tell him I hadn't received a postcard or email and fully expected him to tell me "sorry, no proof--no deal", but something definitely stood out that made him think I was eligible for the 40% off promo.

There's a part of me that really thinks this was done on purpose as kind of a first-come, first-served type situation to increase occupancy levels...then things back-fired when too many people started calling. Rather than offering the discount to everyone that called, an easier solution would be to say it was an error that never should have happened.

 

[G&J's Mom]

Because we have been asked by Trekker the moderator NOT to discuss hearsay and speculation.

But aren't you "speculating" that the code you got my mistake will be honored? I just don't get why a post about what a CM said gets you guys so riled up when it ALL just that, SPECULATION? Just Look at all the posts on the Codes and Rates board. Look how many could be deemed speculation. Do you think we will have dining? Do you think there will be a code offered in May? etc. etc. And it is only OT because a CM said something you did not like. It is very much in line with codes and rates. Remember, these are the same CM's who gave everyone the code when they did not qualify. They are inconsistent, they are uninformed and they are poorly trained. YOU GO DISNEY!

Denise

 

[CanadianGuy]

G&J:

You raise good points - but on this issue.. people are trying to give weight to their statements by saying that their travel agent said this, or a CM or a supervisor. And while I'm sure those statements were made in good faith by those who spoke them and those who repeated them -- the facts do not support them as being true in this case to date.

The facts do speak for themselves in this case. Not just one, but several boardmembers have travelled and completed their travel using the code. None were asked to show proof at check-in or experienced any reservations-related problems.

I myself booked my travel over 6 weeks ago. I did actually receive the email discount. But either way, they had plenty of time to correct this problem and contact me to tell me I needed to bring the email for check-in ... and they did not.

And I was not asked to show anything or prove I had received an email or postcard at check-in. When I checked out and signed off on the final bill, everything was correct.

To continue to spread the message that "Your reservation will be cancelled or you will pay more at check-in if you can't show the email or postcard"

---> That just scares people unnecessarily - even those who did receive the postcard or email.

And it doesn't jive with the experiences of myself and several other members who have already posted the same as I have.

And it gets people riled up .. because they have planned and booked a vacation they have saved for ... and they were given this discount when they called in. People have booked plane tickets, car rentals and other travel plans. People are very passionate on these message boards about Disney.

And it leads to heated arguments like the ones you're seeing on this message board. Discussion is one thing ... but this rapidly devolves from discussion to all kinds of unrelated stuff and bitter arguments and stuff that can only be described politely as very 'un-Disney'.

I'll ask again - Until we have PROOF from a first hand account that someone experienced a problem, we should let this sleeping dog lie. Please.


J

 

[rhiannonwales]

Yes i admit my beliefs are speculation.However, i let it drop when asked to by the mods.I did not reopen a dead thread just to put out more speculation.

If you disagree with what the mods requested i suggest you take it up with them, instead of acting like I'm the one who said it.

 

[aubriee]

Did the problem really start with the booking agents?
There's a part of me that really thinks this was done on purpose as kind of a first-come, first-served type situation to increase occupancy levels...then things back-fired when too many people started calling. Rather than offering the discount to everyone that called, an easier solution would be to say it was an error that never should have happened.

I can't agree. I was one of the ones who called repeatedly as soon as the 40% off codes were announced and was told repeatedly that the codes were PIN codes only and I did not qualify. My dates were very flexible (anytime except Thanksgiving week or Christmas week) for any time in Nov or Dec, so my dates definitely fell within the dates. We all read where people called repeatedly and after sometimes 20 calls finally got a CM who let them have it. If it was first come, first serve most of us would have gotten it. I spoke to guest services on more than one occasion and was told each time that they had alot of new CMs who were training and who had made a mistake letting people get the 40% off codes. I (along with alot of others) were not among the ones lucky enough to get one of those new CMs.

 

[DaisyD]

I can't agree. I was one of the ones who called repeatedly as soon as the 40% off codes were announced and was told repeatedly that the codes were PIN codes only and I did not qualify. My dates were very flexible (anytime except Thanksgiving week or Christmas week) for any time in Nov or Dec, so my dates definitely fell within the dates. We all read where people called repeatedly and after sometimes 20 calls finally got a CM who let them have it. If it was first come, first serve most of us would have gotten it. I spoke to guest services on more than one occasion and was told each time that they had alot of new CMs who were training and who had made a mistake letting people get the 40% off codes. I (along with alot of others) were not among the ones lucky enough to get one of those new CMs.

I called once and got the code without a pin. I didn't have to call multiple times. I asked the CM about a code that was floating around out there and she said she would try and see if it worked and it did. She knew I didn't have a pin because she checked. I got this deal almost 2 weeks after it came out on the DIS.

 

[rhiannonwales]

I agree.I called once, asked if i had a pin was told no.Then i said ok, well i'd like to get a price on a reservation with this cod ________. they set the whole thing up tried the code and said , yes this can be used for this reservation.So i went ahead and put down the deposit.No multiple calls, no peste4ring CM's.

 

[G&J's Mom]

If you disagree with what the mods requested i suggest you take it up with them, instead of acting like I'm the one who said it.

I apologize, I did not mean to direct it at you. I did PM Trekker.

 

[princess-rn]

Look, rhiannonwales, I'm NOT trying to use "Scare Tactics". My TA is a personal long time friend of mine and we were just talking yesterday NOT about WDW vacations or ANYTHING and she just happen to bring up a fax she received from Disney Stating what I said in my first post. I told her that I had seen that code on the internet and told her that people have already traveled with the coupon and nothing happened. She said that was before Disney was aware of the "outbreak" of the code information on the 'net. They are now going back and changing those who HAVE NOT been on said travel dates yet. SHe has NO reason to lie to me. My vacation is booked and paid for. If I get a code great if I don't great. I'm not trying to "scare" anyone I was just trying to pass on information to my fellow Disers....

Geesh...get off my back.

This is actually the post i'm referring to.

But regardless of what a few CM's say the fact remains - they cant say that proof of postcard offer is required at check in if they dont have on the confirmation they send you. And besides that everyone knows that if you call 10 CM's and ask the same question youll get 10 differnt answers.

The point i was trying to make when i said stop the scare tactics is that there is no need to come back and open a dead post just to report a rumor that cannot be proven or disproven. It's just stirring people up for no reason.
Not only that , but the board moderator, Trekker, has REPEATEDLY asked people to stop the endless speculation of what will/won't happen, and what so and so said.

 

[rhiannonwales]

this is the last time i'm going to post on this thread.
First off, you might have explained the details the first time around and avoided this whole thing.
Second i doubt that disney had no idea of the info on the net, cause this is not the first time this has happened.In a prior reservation fiasco Disney actually printed out posts form people on the DIS to try to prove their point.And in 2001 i traveled to Disney on a similar code blunder that involved the posting on the dis of a code for certain states and it being given to anyone, no matter where they lived.

And finally i find in my experience with TA's that except for a few who do exclusively Disney, most dont have a clue even when they been certified, so i find most everything they say suspect.Most DIS'ers know more about Disney than typical TA's.

I'm not going to get off anyones back, simply because we've been asked not to discuss rumor and speculation from either side - and 90% of the code users have done so -but yet here it is being drudged up again.

 

[jnorth1007]

Look, rhiannonwales, I'm NOT trying to use "Scare Tactics". My TA is a personal long time friend of mine and we were just talking yesterday NOT about WDW vacations or ANYTHING and she just happen to bring up a fax she received from Disney Stating what I said in my first post. I told her that I had seen that code on the internet and told her that people have already traveled with the coupon and nothing happened. She said that was before Disney was aware of the "outbreak" of the code information on the 'net. They are now going back and changing those who HAVE NOT been on said travel dates yet. SHe has NO reason to lie to me. My vacation is booked and paid for. If I get a code great if I don't great. I'm not trying to "scare" anyone I was just trying to pass on information to my fellow Disers....

Geesh...get off my back.

Hmmmm...Disney is just now finding out about the "outbreak" lol they are slower than my local newspaper if thats the case because this is months of chaos. Not to mention some Dis members just went last week and used the code and had no problems. Did she say that this was something Disney just found out about yesterday??

 

[princess-rn]

1st...why would I "explain" the details in my first post? I had NO idea this was such a touchy subject. I just wanted to get the information out to you guys when I heard it. 2nd....My TA only books DISNEY vacations thats it. So, I think she knows what's going on. 3rd..WHY are we arguing about this? I posted information that I was told from a trusted source. I would hope that anyone who is a member of this board would do the same thing. I didn't know that this had been discussed before or I wouldn't have brought it up. I don't appreciate being attacked or spoken down to just because you have a problem with what I was told. I'm sorry if I have offended anyone or scared anyone. I HOPE that no one gets their ressies changed and the discount dropped...but I'd rather prepare them that it could happen rather than them being taken by suprise if it did.

btw...I didn't know that we were told NOT to bring this subject up again. Now I know and I won't. Take it easy there...

this is the last time i'm going to post on this thread.
First off, you might have explained the details the first time around and avoided this whole thing.
Second i doubt that disney had no idea of the info on the net, cause this is not the first time this has happened.In a prior reservation fiasco Disney actually printed out posts form people on the DIS to try to prove their point.And in 2001 i traveled to Disney on a similar code blunder that involved the posting on the dis of a code for certain states and it being given to anyone, no matter where they lived.

And finally i find in my experience with TA's that except for a few who do exclusively Disney, most dont have a clue even when they been certified, so i find most everything they say suspect.Most DIS'ers know more about Disney than typical TA's.

I'm not going to get off anyones back, simply because we've been asked not to discuss rumor and speculation from either side - and 90% of the code users have done so -but yet here it is being drudged up again.

 

[princess-rn]

Hmmmm...Disney is just now finding out about the "outbreak" lol they are slower than my local newspaper if thats the case because this is months of chaos. Not to mention some Dis members just went last week and used the code and had no problems. Did she say that this was something Disney just found out about yesterday??

She really didn't say. I'm sorry I don't have more information. I hope it works out for everyone!

 

[d4est]

For the love of Pete...

 

[boomhauer]

Does me no good anymore since I'm definitely not getting a code, but I'll pass this along to see if it helps anyone. I spoke with a manager at Disney World last week. We spoke for over 30 minutes and I was telling her all about the code fiasco, which Disney is aware of. She told me, anyone who is trying to pull the wool over Disney's eyes will not be doing so. If you don't have a pin attached to your name, the reservation will be reverted back to rack rate.

Again, these are not my words. I have no clue as to whether she was putting me on, trying to scare me (though I didn't use any pin) or whatnot. Just what she told me.

 

[princess-rn]

Let's change the subject....
boomhauer.....Bon Jovi fan I presume? I've been a fan for over 20 yrs now. (I can still remember the first time I heard them when I was in the 3rd grade....)

 

[boomhauer]

Let's change the subject....
boomhauer.....Bon Jovi fan I presume? I've been a fan for over 20 yrs now. (I can still remember the first time I heard them when I was in the 3rd grade....)

But of course I am.

I remember the first tiem I saw them too - July 29, 1987. seen them about 40 times since then.

Wanna hear something really cool - My wife just had twins a couple weeks back. Jon's first son's name is Jesse James. I always loved that name, so we named one of our boys that. What I didn't know until just a couple days after the fact is, Jon's son and my son, both of which have the same name, were born on the same date - February 19.

 

[princess-rn]

But of course I am.

I remember the first tiem I saw them too - July 29, 1987. seen them about 40 times since then.

Wanna hear something really cool - My wife just had twins a couple weeks back. Jon's first son's name is Jesse James. I always loved that name, so we named one of our boys that. What I didn't know until just a couple days after the fact is, Jon's son and my son, both of which have the same name, were born on the same date - February 19.

That's too cool!!!! Can you believe that I've been a fan for over 20 yrs and have NEVER been able to see them live. It stinks I know. I've had chances..but something always happened and I didn't get to go. BLAH.

 

[NYDisGuy]

Does me no good anymore since I'm definitely not getting a code, but I'll pass this along to see if it helps anyone. I spoke with a manager at Disney World last week. We spoke for over 30 minutes and I was telling her all about the code fiasco, which Disney is aware of. She told me, anyone who is trying to pull the wool over Disney's eyes will not be doing so. If you don't have a pin attached to your name, the reservation will be reverted back to rack rate.

Again, these are not my words. I have no clue as to whether she was putting me on, trying to scare me (though I didn't use any pin) or whatnot. Just what she told me.

When I called last week I spoke to a cm also about my dining reservations because I was going to pay off my room only reservation(No pin attached to my name). She offered me the 40% with dining without me even asking, and when I said "Oh, isnt that a different code" she said yes it is. Then I asked, "will I have a problem at check in?" because I wanted to cover my ground and she said since the code isnt associated with AAA or another form of discount that Disney does not require to ask for paperwork at check-in and the rate will be honored as long as the package reservation isnt changed to room-only or vice-versa.

Again this is cm to cm but I highly doubt that Disney will go on a discount witch-hunt. That rumor was going on since day 1, with an infamous memo being passed around to cm members that they were going to get fired if they gave out the discount without a pin. That obviousley was false since people are still getting the discount. What I think is going on, is many cm's probably recieve some sort of "commission" for hotel packages, and they may deny the discount because they probably wont get anything for it, like a salesman. That is again, just my opinion and mere speculation, but the fact is 4 people went from the dis, and im sure many more outside of the dis, that got the discount without the code. If they are going to honor that and not the rest of the discounts than disney better be ready for a pr disaster.