WDW Summary of NEW DAS changes and Disney Genie - Post ONE is an updated summary

[MinnieMSue]

Honestly, our population is aging. (Everyone reading this & rolling their eyes right now-IT WILL HAPPEN TO YOU TOO & maybe your gen will live even longer.)
Hope better alternatives become available for those less able. Not every senior Mouseketeer will be visiting with a more able companion. Your parents are lucky to have you.

thanks that is really sweet. They had the best time on the trip.

 

[senoragilbert]

Do they see it?

Yes! I am guessing it's something like Swolphin or DS hotels, you link your reservation in MDE. I could be totally wrong, of course! Perhaps @darth_insidious can help us understand that part.

 

[SueM in MN]

I wonder if this would work for older guests....

Our last trip, our grandson (7 YO) had a lot of trouble with the finger scan, so the cast member had my daughter use her finger for him. He still scanned his band, but then she put her finger on the scanner. The CMs initiated this work around for them. Can adults do this for other adults?

My youngest DD is an adult with cerebral palsy. She has difficulty doing the finger scan, so I place her finger on the scanner for her. A little hard to explain, but I hold her hand with the other fingers bent and the index finger exposed, then ‘drop’ her index finger on the scanner. It works almost 100% of the time. For some reason, we always have issues at Hollywood Studio - that’s the only park it doesn’t work on 1 try.

The CMs frequently suggest I scan instead for her, which I refuse. One time when I went early and my husband brought her to the park, he did take the suggestion.
He forgot to tell me he had done it, so the next day when I brought her to the park, her finger scan wouldn’t work. I (luckily) had her ID with me, but had to go thru a questioning including what park she had been at the day before, who she had been with and about what time she entered so they could verify it on their computer.

If you choose to do it, it’s important to realize the person who scanned always needs to enter the park with them. It takes a little longer to do a picture instead (the entry CM has to call over a CM who has an iPad), but I’d suggest that instead.

 

[Darth Insidious]

Yes! I am guessing it's something like Swolphin or DS hotels, you link your reservation in MDE. I could be totally wrong, of course! Perhaps @darth_insidious can help us understand that part.

We are staying at SoG for the first time next trip, so unfortunately I don’t know.

 

[senoragilbert]

We are staying at SoG for the first time next trip, so unfortunately I don’t know.

Have you been able to link your SOG reservation in MDE?

 

[Darth Insidious]

Have you been able to link your SOG reservation in MDE?

Haven’t made it yet. Researching for trip in 1.5 years. But I did read on the thread about the extra evening hours for deluxe hotel that the SoG reservations were linked in MDE and they could scan magic bands for access during the extra hours.

 

[NotGoodWithRandomNames]

Anyone know if Shades of Green counts as staying on site? Thank you.

This is a loaded question, lol. If you are staying at SOG you are staying at a DOD owned facility that is on WDW property. Guests get some of the deluxe resort perks, like extra morning and extra evening hours. Guest can have a magic band, but you are not able to open your doors or charge to the room like other onsite guest. There are other examples just some.
You are able to link the reservation to the MDE app. I am going in April and have not stayed at SOG or had DAS so cannot speak to any of the other specifics. If you change your reservation in SOG, based on my experience you will have to re-enter the reservation since SOG gives you a new conformation number and their system isn't totally synced with Disney when it comes to updates maybe?

 

[hulagirl87]

I logged on right at 7am and got to talk to someone. She told me I was all set but to stay on as I would need to talk to someone in the chat box that she had started. After some technical difficulties and having to open another browser, I chatted with someone about my selections and it's almost 8am and I'm just finishing up the chat now. Glad that's all done. I had the nicest cast member for my video chat and she was kind and took time to explain things to me.

 

[senoragilbert]

This is a loaded question, lol. If you are staying at SOG you are staying at a DOD owned facility that is on WDW property. Guests get some of the deluxe resort perks, like extra morning and extra evening hours. Guest can have a magic band, but you are not able to open your doors or charge to the room like other onsite guest. There are other examples just some.
You are able to link the reservation to the MDE app. I am going in April and have not stayed at SOG or had DAS so cannot speak to any of the other specifics. If you change your reservation in SOG, based on my experience you will have to re-enter the reservation since SOG gives you a new conformation number and their system isn't totally synced with Disney when it comes to updates maybe?

This is so helpful! It sounds like as long as you do the work of linking the hotel reservation, the ADR, park reservation, and DAS should work for length of stay, just like at Disney Springs hotels or Swolphin. Thanks for the explanation!

 

[NotGoodWithRandomNames]

This is so helpful! It sounds like as long as you do the work of linking the hotel reservation, the ADR, park reservation, and DAS should work for length of stay, just like at Disney Springs hotels or Swolphin. Thanks for the explanation!

Yep, If I was more awake at the time, I would have said that after linking the reservation in MDE I am able to view it there like if I am at another Disney resort. I haven't stayed at Swan or Dolphin so not 100% of those two, but I see the days I am staying and the stay is linked to the magic bands, for the extra morning or evenings. There are somethings in MDE that I don't see, like if I click on "My Resort" there is no information displayed.

 

[CJK]

What time can you book your first regular DAS ride? I'm not talking about the 2 advanced rides, but your first regular DAS ride via MDE. Thanks so much!

 

[bambialways4ever]

What time can you book your first regular DAS ride? I'm not talking about the 2 advanced rides, but your first regular DAS ride via MDE. Thanks so much!

As soon as you have scanned into the park and the attraction you would like to ride has a posted standby time

 

[CJK]

As soon as you have scanned into the park and the attraction you would like to ride has a posted standby time

Thank you!

 

[SueM in MN]

What time can you book your first regular DAS ride? I'm not talking about the 2 advanced rides, but your first regular DAS ride via MDE. Thanks so much!

After you have scanned into the park, the DAS tile will appear in the My Disney Experience app and you will be able to see a list of DAS Eligible Attractions.

 

[CJK]

My apologies for all of my questions. You all have been so wonderful! I thought I read on this thread that you can do your video chat 30 days before your FIRST PARK day. But then, didn't I read that someone was able to do it 30 days before their arrival day to their Disney hotel? That would mean 31 days before their first park day. Was that a fluke, or should we wait to the 30 day mark? I just don't want to miss out on ride availability. Thanks so much!

 

[SueM in MN]

My apologies for all of my questions. You all have been so wonderful! I thought I read on this thread that you can do your video chat 30 days before your FIRST PARK day. But then, didn't I read that someone was able to do it 30 days before their arrival day to their Disney hotel? That would mean 31 days before their first park day. Was that a fluke, or should we wait to the 30 day mark? I just don't want to miss out on ride availability. Thanks so much!

the Disney website DAS information says 30 days to 2 days before your first park visit

 

[Lsdolphin]

Are the waits for the video chats still hours long?

 

[Madteaparty001]

My apologies for all of my questions. You all have been so wonderful! I thought I read on this thread that you can do your video chat 30 days before your FIRST PARK day. But then, didn't I read that someone was able to do it 30 days before their arrival day to their Disney hotel? That would mean 31 days before their first park day. Was that a fluke, or should we wait to the 30 day mark? I just don't want to miss out on ride availability. Thanks so much!

I think it varies a bit, I have a Disney resort reservation in late March and don't leave until quite a few days into April. At 30 days from first park day they let me make my reservations for March and then halfway through the April bookings the agent said she was told she wasn't allowed to do my April days yet and I would have to come back and redo them at 30 days from April 1. She did kindly check if the newly added G+ rides were bookable but she told me the system said 'unavailable'.

Are the waits for the video chats still hours long?

I had a really hard time getting the button to load on my computer at 7:00 when they open so I had to check-in on the phone network instead of wifi, at 7:04 check-in it was about a 2 hour wait. This was in the past week.

 

[senoragilbert]

At 30 days from first park day they let me make my reservations for March and then halfway through the April bookings the agent said she was told she wasn't allowed to do my April days yet and I would have to come back and redo them at 30 days from April 1.

Wow, do you have to go through the DAS chat again or did they give you a way to contact the CMs who do the advanced selections?

 

[SueM in MN]

Wow, do you have to go through the DAS chat again or did they give you a way to contact the CMs who do the advanced selections?

There is a DAS Advanced Selections chat link on the website that guests who are already registered for DAS can use. It’s almost to the bottom of this WDW DAS Advance Selections webpage