WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[PPFlight75]

So strange! I pretty much had a dining reservation every day of the week and this is the only cancellation email I have received. I assume their system is just all out of whack right now and it’s trying to catch up!

Same here. We had tons of ADRs for July and August but today was the first day I received an email and it was only for our couple of Raglan Road reservations. Weird.

 

[Katrina Y]

Notes from today’s Union Zoom Call, most of it is known but more clarification. The CM are expected to be recalled by June 28

- All attractions H/H are being recalled
- recalled in seniority order by location
- In seniority order by park
- In seniority order global
- Health concern - when you are recalled (in any phase) you are able to say “I have an underlying health condition for myself or someone I care for” you will be skipped and you will be called on the next phase of the global phase is reached and still can not return to work you will be placed on medical leave, by June 28th all FT CMs will have been recalled
- High number of PT people will be call back to work, may not be 100%, will be recalled in the same way as full time ( in seniority order by location, by park, global)
- no CPs any time soon, no seasonal’s
- scheduled on an as needed basis over the 1st week
- Week 2 will be given a preference sheet (just like a bid)
- Possibly conducting another schedule bid
- will we be safe at work? Yes!
- Temp checks for Cast Guests (Cast paid off sent home for high temp)
- Waived attendance policy is you have COVID-19 symptoms
- Pay if you contract the virus
- Safety measures
- Enhanced cleaning (closing restrooms for cleaning every 2 hours)
- Social distancing
- Physical barriers (on and off stage)
- Masks are required
- Limited capacity
- No parades, no fireworks, no playgrounds, no character meet and greets, no photo taking for Guest using their personal device

Are they still going to have Memory Maker Photographers?

 

[pskelly]

I just logged into the website and my FD promo was removed, the new "recovery" promo has been added. The total price of our package was reduced, but they still have me with park hoppers.

 

[yulilin3]

Are they still going to have Memory Maker Photographers?

I have no clue if they're being called back. They're not part of the union

 

[Katrina Y]

I have no clue if they're being called back. They're not part of the union

Thank you

 

[Jroceagles]

Are they still going to have Memory Maker Photographers?

Good question. I have paid for that already as well

 

[Violetspider]

Good question. I have paid for that already as well

I would be surprised if they didn't. It's included with most or all APs as well. We're likely already losing Park Hoping. It would be a bummer to lose the photographers as well. It's touch-less, just scan a band. As long as they eliminate photos using guest's phones, I don't see any reason why they wouldn't be there.

 

[yulilin3]

Clear and precise video of what to expect at universal. Most of these procedures will be implemented at Disney

 

[brewhome]

You can book Wine Bar George and the Boathouse on Open Table. I just re-reserved what I had for my July and September trips.

Thanks for the reminder! I was able to get one for Wine Bar George in October but nothing for the Boathouse for November... may be too far out.

 

[vinotinto]

Clear and precise video of what to expect at universal. Most of these procedures will be implemented at Disney

They did a really good job with the video.

 

[IluvMGM]

I just logged into the website and my FD promo was removed, the new "recovery" promo has been added. The total price of our package was reduced, but they still have me with park hoppers.

Same here, but not sure how they came up with the price. It's nearly $700 cheaper than it was with a value resort. I'll take it though. Was only expecting $200 something. If we do decide to go that's a much better amount for food.

 

[Katrina Y]

Same here, but not sure how they came up with the price. It's nearly $700 cheaper than it was with a value resort. I'll take it though. Was only expecting $200 something. If we do decide to go that's a much better amount for food.

Just curious when is your trip? Mine is July 7-16 and I haven’t received the discount yet. I did receive the email telling me I would receive it.

 

[IluvMGM]

Just curious when is your trip? Mine is July 7-16 and I haven’t received the discount yet. I did receive the email telling me I would receive it.

My trip starts 8/31. I just happened to check my Disney account and see the difference in price

 

[Stefne]

Just curious when is your trip? Mine is July 7-16 and I haven’t received the discount yet. I did receive the email telling me I would receive it.

I wonder if because your check in date falls during the closure if they are not bothering to adjust those packages since they will eventually be cancelled. My check in date is July 6 and my package does not reflect the 35% discounted rate either and the dining plan is still listed. Could also be that they have just not gotten around to us yet. Knowing Disney IT it is honestly anyone's guess.

 

[MomOTwins]

I got my package price reduction too, It was considerably more than 35% off our moderate hotel stay, I THINK what they did was give us the price of the quick service dining plan back. Which is actually really decent of them if that is what they did since it is giving us back the equivalent of our free dining discount for our hotel category. But why aren't they announcing it if that is what they are doing?

Or maybe it was all just a mistake and I'll see the amount go back up tomorrow morning after the (pixie) dust settles.

ETA--just as some extra nuance for others trying to figure this out, we had upgraded from QS to TS dining, and the amount they took off the package seems to be the TS price, which makes sense because that would account for the QS base price plus the upgrade price of the cost difference to TS.

 

[Katrina Y]

I wonder if because your check in date falls during the closure if they are not bothering to adjust those packages since they will eventually be cancelled. My check in date is July 6 and my package does not reflect the 35% discounted rate either and the dining plan is still listed. Could also be that they have just not gotten around to us yet. Knowing Disney IT it is honestly anyone's guess.

I am staying at the FW Cabins and they open June 22nd, so my trip falls within the opening. We will be not canceling, we are just going to find some other activities around Orlando and stay at the Cabins.

 

[tinkerbell1991]

Are they still going to have Memory Maker Photographers?

I emailed about this last week so if I hear anything I'll post it on here x
I realise it sounds so vain but I don't want photos in masks all the time so wanted to know if like Shanghai, we can take them off for photos (mainly around the castle).
The only thing that makes me think they're coming back is I'd read something on the Disney site about photographers not able to use your phone anymore to take photos (when people didn't buy memory maker) so am hoping they're still around

 

[jmcross]

I got the discount for my free dining recovery. I saw it because I checked my account myself. I still have no email. Should I be concerned about no email? I don’t want to miss the new reservation period!

 

[Stefne]

I am staying at the FW Cabins and they open June 22nd, so my trip falls within the opening. We will be not canceling, we are just going to find some other activities around Orlando and stay at the Cabins.

Gotcha! I hope you have a wonderful trip!

 

[TarotFox]

I would be surprised if they didn't. It's included with most or all APs as well. We're likely already losing Park Hoping. It would be a bummer to lose the photographers as well. It's touch-less, just scan a band. As long as they eliminate photos using guest's phones, I don't see any reason why they wouldn't be there.

Can't scan a band from six feet away...